Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune sync problem

I have had two zunes in the past year both with the same problem... my first zune used to say "the item is missing or cannot be played". So my first instinct was to connect it to the computer and re-sync. That only worked about three times. Then my zune completely crapped out, so I returned it to zune for a replacement. I then deleted all the content pertaining to my first zune from my dad's lab top.

Okay, now for my second zune( the replacement that microsoft gave me). It just started to do the same as my first one. It keeps telling me that "the item is missing or cannot be played". I tried doing the same as I did to my last zune but it didn't work. Is there another alternative or do I have to replace my zune yet again?

Thank you to who ever can give me a useful solution.
My email is tiger_kitty26@yahoo.com in case you'd like to know a little more or to ask any further questions... Thanks again! -Megan-

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Megan musta got it fixed by now...

Posted on Mar 11, 2009

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Posted on Jan 02, 2017

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