I have anMP830. Everything is working except the scanner. The light is on but when I push scan nothing happens. I have unplugged it and this did not work.

You might need to re-enter bar codes. Power failure might have deleted them

Did the light start blinking? Unplug the USB cable from the scanner, and replug.

Go to Kodak's website and download the driver

call kodak @ 1800 421 6699. This step involves advanced troubleshooting and is related with the scanner drivers of the Printers. Kodak telephone support will take care of the issue.

Reinstall the drivers.
if that does not work, unplug the printer from computer. Boot up and then after it is booted up, shut it down. Reconnect the printer/scanner and start the computer. It should find it and that may fix it.let me know.
Mastersage.................................................

 go in the computer software like windows photo gallery and scan an image or document.If the settings are corect as you say it should give you the option to aquire image from scanner

Check the power and the data (USB) cables in the printer...check both ends...
Check :-
# The printer powers on properly
# There also can be problems with the printer driver
# and also internal printers....

JTuohey

I had the same problem and just successfully repaired. Uninstall driver and reinstall. Worked perfectly!! Good Luck!!

Hi there, just found this solution to work perfectly. i just freaked out for a moment with the same problem. Use this or just type fax and scan in your help function. Hope this helps!

Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.

1. Windows Photo Gallery.
   
2. Click File, and then click Import from Camera or Scanner.
   
3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.
   
4. In the New Scan dialog box, click the Profile list, and then click Photo. The default settings for scanning a picture are automatically displayed.
   
5. If you're using a scanner with a document feeder, click the Paper size list, and then click the size of the picture that you've placed on the scanner or click the size that most closely matches the picture.
   
6. Click the Color format list, and then click the color format that you want the scanned file to display.
   
7. Click the File type list, and then click the file type that you want to use to save the scanned file.
   
8. Click the Resolution (DPI) list, and then click the resolution, in dots per inch, that you want to use.
   
9. Adjust the brightness and contrast settings or type the values that you want to use.
   
10. To see how the picture will appear when it is scanned, click Preview. If needed, modify the scan settings, and then preview the picture again. Repeat these steps until you're satisfied with the preview results. Some scanners might require you to place the picture in the document feeder each time that you scan.
    
11. Click Scan. When the scan is complete, Windows Photo Gallery prompts you to tag the picture so that it's easier to organize or find later.
    
12. In the Tag these pictures (optional) list, type a tag name, and then click Import. Windows Photo Gallery displays the picture so you can view, fix, or organize it.