Question about HP Photosmart M425 Digital Camera

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LENS ERROR STAYS ON FOR ONE MINUTE AND SHUTS OFF

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  • crazydlp9 Feb 19, 2009

    my camera will be perfectly fine and im taking pics and all of a sudden it says battery low and shuts off with the lense staying out

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The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The following photo illustrates unseated guide pins that would cause a lens error.

Posted on Nov 04, 2008

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For the lens error:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

For the black pictures (after you've corrected the lens error):

http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html

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Does it stay when you turn it off and back on again? These cameras have a function that shuts the camera down when there's a mechanical obstruction to the lens extension, It shuts it down to prevent more serious damage to the mechanism. Problem is, sometimes when triggered it doesn't return to normal. Try resetting it, either by the regular procedure, or by taking out the batteries for a few minutes. keep in mind that the lens barrel of this Casio unit is almost all the way to the left edge of the camera. Inevitably, when you hold the camera with two hands, one of the fingers of the left hand will overlap onto the front left edge of the unit, which, in fact, puts a portion of the finger on top of the edge of the extending lens barrel, either slowing its extension outward or aborting the extension process altogether. Even when you instantly jerk your finger away instinctively when the barrel rides the edge of your finger, you still have affected or interrupted the barrel extension process. In my opinion, a design flaw, but who am I to say? Good luck ;]

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