Question about Brother MFC-5440CN All-In-One InkJet Printer

2 Answers

Screen reads "Near empty Cyan" but I just replaced the Cyan ink cartridge, its full.

I cannot print or receive faxes because the "Near empty Cyan". I just replaced the ink cartridge. It's full.

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  • 3 more comments 
  • Anonymous Dec 15, 2007

    NEAR EMPTY MAGENTA BUT JUST REPLACED ALL CARTRIDGES

  • Anonymous Dec 22, 2007

    change cartridge replace cyan

  • wendyroxie Jul 23, 2008

    I have same problem with printer "Brother MFC-440CN". Replaced cyan cartridge and it keeps saying "ink empty"cyan. I unplugged it and started over. I also used air spray in case of dust inside, but that didn't work either. My machine is out of warrantly, but hardly used. Brother won't help me.

  • Anonymous Mar 24, 2014

    the ink pad absorves all the ink, cartridge end up empty

  • Anonymous Mar 28, 2014

    Black ink is not coming out clearly, cartridge is nearly full

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  • 286 Answers

If the firmware update doesn't work, you can reset this error.

Unplug unit. Remove offending cartridge. Plug unit back in, wait until all startup noises have stopped. Open lid and reinstall cartridge. This will solve the fault as long as the sensor is working.

Also, please be aware, you should not have to change a cartridge if it says "Near Empty", only if it says "Ink Empty Magenta".

Also, please make sure none of your other cartridges are empty. I have seen this over and over. Two cartridges empty at the same time, and the person replaces one of them but thinks they actually replaced the other one.

Turn the power off and pull all the cartridges out. Look a the side of the cartridge, you should see a window with a little plastic tab sticking out. This tab should be blocked by a black float inside the cartridge. If you cannot see the float, and the tab is clear with no ink in it and no float tab blocking it, it means the cartridge is empty even if you still see some ink in the bottom.

To be sure plug the machine in without any cartridges. When all the noises have stopped, open the lid and install the cartridges. If you're still getting an error saying either a cartridge is not installed or is empty, then one of your cartridges is empty. Redo the previous paragraph.

Posted on Dec 30, 2007

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You should try to update the firmware. That did work just fine for me. http://solutions.brother.com/Library/sol/mfc/firm_update.html Mike (Mexico, D.F)

Posted on Aug 06, 2007

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While there may be ink in the cartidges, your printer is getting a signal from the cartidge that it's near empty. There is no real workaround for this; you just have to replace the cartridge(s). If you use a LOT of ink, you might consider installing a CIS (continuous ink system) now made for most printers. You will save a lot of money over time.

What you describe is typical.

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I Need to Print


Sadly in a word, 'No'.

Here is the exact answer from Brother:

Your Brother machine is designed to stop ALL printing operations
(printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.

The only way to continue printing is to replace the empty ink cartridge or cartridges.

While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.

All faxes received into memory will automatically print once the ink cartridge is replaced.

NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.

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Cyan ink was full - now it's empty a day later?


slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

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1 Answer

My brother fax machine is indicating that two color cartridges are almost empty, however i never print anything and color, and basically everything is black. so how can they be almost empty?


Three reasons -

If your print driver is set to color. It will use all the colors to make black.

Because the machine is ink jet it needs to clean the print head to stop it from drying out. It will use color ink to flush the print head every two days.

When ever in receives a fax it will use some color when printing a fax, particularly Cyan.

If you only wish to print or receive faxes in black there is now a version of Brother fax that only uses black ink and has no color inks. However it may not be available in your region. If you try and cheat the system you will only kill your print head.

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If you have used third party carts before you can't repair this problem due to the fact that the filter inside the printhead is clogged with particles. There is no chance to clean the filter. Sorry. Do use only dye ink. Pigmented ink is the printhead killer for brother printers!

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