Question about Canon PC-920 Black and White Copier

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Paper Tray will not slide back in

I have a Canon PC770. I opened the paper tray and now it will not slide all the way back into the copier (goes all the way except for the last 3 inches. I can't see that anything is broken, in fact - I can't see any reason why it won't slide back in.

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  • Anonymous Dec 31, 2008

    The tray will not slide in, even with the **** shell open

  • helenamorus Jan 02, 2009

    I just encountered the same problem - nothing stuck but tray will not go back in the final 3 inches or so.



    Did you resolve your problem?

  • Anonymous Apr 09, 2009

    After many attempts, it finally "slid" back into place and worked fine, until today when indicator showed paper was out - but --- this time the drawer would not come out. Incidentally, the machine had paper.

    Took the screws off the bottom, and although not able to completely removed the metal bottom, was able to pull it out far enough to allow the drawer to be removed.

    The "only" thing that could be seen was a heavy duty spring (about 7" x 1/2" diameter hanging down from the back of the machine to a point where it might touch the back of the paper drawer. Spring wasn't hooked to anything and couldn't find where anything was broken, so pulled out spring.

    Replaced screws on bottom, drawer slid in fine and now makes copies. Have no idea what the spring operated, but at least copies are running.

  • Toptech
    Toptech May 11, 2010

    Try opening the clamshell of the machine and with it open attempt to push the paper drawer back in. Let me know what happens.

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Pull the paper tray out and see if any paper or anything is behind the cassette

Posted on Dec 19, 2008

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After numerous attempts, the drawer finally slid in and worked --- until today.

New problem - drawer wouldn't come out and indicator showed the paper was out when machine had paper.

Removed screws from bottom of copier - couldn't completely remove the metal plate, but was able to pull it out enough to allow the paper drawer to be removed. Only thing that could be seen as potential problem was a spring hanging down the back that did not seem to be attached to anything. (heavy duty, about 7" long and 1/2 inch diament)

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