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My printer keeps saying that the print cartridge in the right stall not supported

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Are you using genuine HP inks or generic (3rd party compatible) or refilled cartridges? Most of the newer printers have sensors that detect 3rd party or refilled cartridges. Check this first.

If you are using original cartridges, try removing and reseating the cartridge. IF that still does not work, remove the power cable for about a minute and then replug.

Let me know how it goes..

Posted on Nov 04, 2008

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Whenever i try to print it does 1/2 page then the cartridge keeps getting stalled on one side. Error message on screen says print cartridge stalled, error message on printer says clear carraige jam. Cannot...


If there's a carriage jam. While the printer is turned on, Open the access door of you printer.
If the carriage is stuck at the left side, try moving it manually by hand to the right most part of the window. If it's stuck on the right, try moving it by hand to the left.
If you've already done that. While the printer is turned on, unplug the power cord from the back. Close the access door. And then plug it back in.
Make sure you restart the computer first just to avoid documents getting stuck in the print queue. Try printing again. Usually it does the trick.

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Are you using genuine HP cartridges or re-fills? If you are using refills, there is likely a chip problem on the cartridge. Only genuine media should be used; or a quality remanufactured cartridge.

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1 Answer

Print cartridge in right stall not supported.


I wish I had an answer... Did you ever figure out the problem, because the same thing is happening to me, and I know I'm using the correct cartridges...

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1 Answer

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Refer to printer manual as some of them require you to reset the software to accept new cartridge.

Manual here if you do not have one

http://www.retrevo.com/search/v2/jsp/mytrevo/myTrevo.jsp?page=man

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I changed the cartridge and it now works. I resent this though because it had been merrily printing before it decided it would stop and I have had to waste a three quarters full cartridge! I just hope the new one does not go the same way

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4 Answers

Print cartridge in right stall not supported


Are these genuine HP ink. If not try using Original ink.
If its already the original ink then check the Exp date of the ink and try cleaning the copper contacts of the ink ( not the nozzles ) of the ink and the printer
All the best

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2 Answers

Print cartridge in right stall not supported.


As a refiller, I've seen this many times. Usually it happens in the multifunction machines. If you put that cartridge in a stand alone printer, it will work good. HP all in ones blow a resistor in the cartridge making it useless to any all in one machine. Sadly, it is time to buy new.

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