Question about Samsung CLP-500 Laser Printer

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Poor color printing

My printer was stored for about a year and I recently brought it out to use it. It worked perfectly before storage and now the colors are light and not very crisp. The black text is perfectly crisp and deep. The Toner Check shows that each of the colors is over 60% and that the black is at 33% (which has the best performance anyway). I have shaken (redistributed) the toner cartridges and reinstalled with no noticable change. Please help.

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Sound like the printer need a good cleaning. including the toner opening.
The toner may be expired. as the color pigment deteriorated with age.
usual color pigment store in a dry and cool place can last 2 years, if lefted out in the printer, it may only give you max 1 year.

Posted on Nov 24, 2008

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Posted on Jan 02, 2017

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Regarding your recent inquiry about the HP 96 or HP 96 ink cartridge poor print quality problems with your HP printer (i.e. severe print fade, streaking, degraded or missing colors), we suggest you perform the following corrective steps to help resolve the issue:

Cartridge & Printer maintenance should be evaluated - ensure both ink cartridges and flex cable contact surfaces (where the cartridge interfaces to the carriage inside the printer) are thoroughly clean: http://inkjet411.com/?page_id=1519

1) Gently blot the cartridge Nozzle Plate with a damp lint-free towel/wipe - a small amount of ink should be dispensed, and be visible, on the towel (all 3 colors should be present for a Tri-color cartridge).

2) If no ink is dispersed from nozzle plate (i.e. visible on towel) or ink cartridge completely fails to print on paper after installed in printer, then more drastic cartridge and printer cleaning steps will likely need to be performed to recover ink cartridge (NOTE: foam inside cartridge can dry out and become very hard - the foam must be moist with ink to function correctly (i.e. ink flows and wets the nozzle plate). Refer to 'clogged ink cartridge recovery' video here: http://inkjet411.com/?page_id=2818

Providing the ink cartridges are clean, the problem may be caused by a dirty wiper blade or poor seal in the service station (capping station where the ink cartridges park when not in use) and this is causing the poor jetting / print performance issue you are observing. Remove the ink cartridges and thoroughly clean the wipers and seals: http://inkjet411.com/?page_id=1519

If the issue continues then please refer to 'Troubleshooting' section on our website - the printer manufacturer websites are also provided here: http://inkjet411.com/?page_id=106

Run a quick printer 'self test' (see link below for instructions) or print one of the Inkjet411 test prints to evaluate cartridge performance (i.e. 4-color test print): http://inkjet411.com/?page_id=146

Advanced HP Printer Diagnostics (i.e. printer self tests, etc.): http://inkjet411.com/?page_id=1813

You can also check our 'Print Quality' page of the 'General Information' section of the Inkjet 411 website and follow additional suggestions provided, particularly if the cartridge is not causing the poor image quality problem (i.e. printer driver settings issue): http://inkjet411.com/?page_id=1432

If the poor print quality problem persists please return the cartridge to Costco and request the operator to 'stamp test' the ink cartridge.

---------
NOTE: If your printer works routinely after inserting a brand new HP integrated ink cartridge in it, this will confirm that the ink cartridge's internal foam was too dry to recover or the internal micro-electronics were electrically damaged.
----------

Please note that we provide professional ink cartridge refilling services in multiple countries and at multiple retail outlets:

INK REFILL SERVICES:
Costco USA (462 stores): http://www.costcoinkjetrefill.com
Costco Canada (57 stores, more coming soon): http://www.ca.costcoinkjetrefill.com
Costco Mexico (35 stores): http://es.costcoinkjetrefill.com/
Fry's Electronics (34 stores): http://www.frys.com/ads/page51
Best Buy Canada (13 stores): www.geeksquad.ca/inkrefill/
Micro Center (8 stores): http://www.microcenter.com/site/content/refill-service.aspx
9 Major Universities in USA & Canada
Ink Cartridge Refill Store Map Locator: http://www.go2ris.com/

Our network of retailers stand behind the product and performance - guaranteed. Customers who have questions regarding the use of refilled ink cartridges can visit http://www.inkjet411.com or contact us directly at INKJET411HELP@GMAIL.COM

NOTE: If you need to purchase a new ink cartridge(s) in the interest of saving on original manufacturer ink costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, provide a 1-year warranty and free shipping over $20.

For any additional questions please contact us directly: Inkjet411help@gmail.com

-Thank you

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I'm not real sure about how the software separates the colors, but I believe there's a way to choose a color as all colors combined to make black, or simple black. 

I'm not sure if I'm making any sense, but if the printer is using all the colors to layer up and make black, then it would be a pretty thick coating and that might cause it to flake off.

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Brother Cust. Service: 1-800-276-7746

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Look around thoroughly in the Printers > Properties tabs. While in the shop, they have no doubt tested your computer (without your printer hooked up). Try letting your computer boot up without the printer, then with printer power on, plug in the USB cable.

Perhaps your printer is "offline." If so, right click on your printer's name in control panel. Choose "Use printer online".

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Hi George,

It sound's like an ink-feed issue:

1) Dirty heads, even after cleaning
2) No-ink or poor quality ink
3) Damaged head: some are part of the cartridge, some are not
4) Air bubbles in ink

The test page is typically not as hi-res nor as saturated as a
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The color lines you see are actually lines of missing color,
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For example missing yellow will make a blue line.
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Clean the heads again and again, print again and again,
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might be able to get them through this printer driver link

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