Question about Creative Labs Zen MicroPhoto MP3 Player

2 Answers

My zen doesnt want to connect

When i plug up my mp3 player my computer doesnt sayh that it recognizes it . so i cant sync it to windows media player or any other program to sync my music

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  • junkycrap Nov 13, 2008

    My PC doesn't recognize the creative micophoto 8 G . I moved it to another usb port with no luck

  • truejan Nov 14, 2008

    same problem! though what i first noticed was that the battery wont fully charge, and over night the battery will lose most of the power it does have. then i discovered that it wont synch either :(

  • zwreck Dec 07, 2008

    I have the same problem - both with not connecting with computer and battery not charging completely and not holding that charge overnight. I have tried all usb ports with no luck. I think I may need a new battery but hate to buy one of this is not going to fit it

  • Anonymous Dec 22, 2008

    Creative micre photo connected to the computer but not detected on the computer!!!

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I think I found my answer. With my player connected I went to Control Panel- System- Hardware- Device Manager and under Portable Devices removed my Zen Player. I then went back to Control Panel- Add Hardware- and let the Add Hardware Wizard add my player back.
My Zen Micro Photo now connects to computer and I can charge the battery with no problem.

Posted on Dec 07, 2008

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Helllo!!!

Try connecting it to different USB slot!!!

Posted on Nov 04, 2008

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If that doesn't fix it try the USB cable

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http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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1 Answer

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Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
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(write these down just in case it cant find them)
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Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

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do you have media player 11?
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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.
try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

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Hmmm when you plug it in to put music on it do you use the sync manager thing? thats what i use and sometimes it says theres no player connected even though there is, so i just keep plugging and unplugging until it works.. but then if that doesnt work i just go to  "Zen v series media explorer" it like lets you upload music there too.. hope you find something that works! 

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Try reinstalling the .inf chipset drivers on the mainboards setup disc

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