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My windows media player keeps popping up on my screen and when I close it, it just pops back up again. My volume mute also keeps going on and off constantly! I can't really use my computer because it keeps popping up in front of any application I am trying to run. I thought I could just uninstall the program like I have in the past, but it seems to be a volatile situation for many other programs in my computer.....any ideas?

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  • pep2337 Nov 04, 2008

    I think it's a cyberlink power dvd, but I don't have naything on my player at this time

  • pep2337 Nov 04, 2008

    Looks like a Nero7 dvd burner too

  • pep2337 Nov 04, 2008

    I figured it out, at least for my computer......it was my Logitech wireless mouse. If I stopped using it, the WMP would not pop up and my muting would stay off, but as soon as I started using the mouse again, it would start opening over and over again. I am using anothe wireless mouse and it is all working fine, but when I went to uninstall my Logitech mouse, I can't find it in the computer, so I am going to replug it in the next time I boot up and see if the problem goes away....if not, I'm out a wireless mouse/keyboard......better than hours in a repair shop with no garauntee of fixing it. Hopefully this information will be helpful to other people out there that I have read about on the blogs.....feel free to pass it on!

  • TF May 11, 2010

    Please state Windows version and Media Player version. Do you have any CD/DVD recording applications installed, if so state software and version.

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Please state Windows version and Media Player version.

Posted on Nov 04, 2008

  • TF Nov 05, 2008

    Well, Congratulations! I'm glad to hear its all straightened out.

    I think Logitech makes some pretty solid equipment. I've never had any problem with their products; they seem to last forever. However, sometimes their drivers do seem to be a little buggy.

    Their Harmony remotes are beyond belief for cntrolling multiple devices. I must have given away about 5 of them over the last few Christmases. Everyone who received them, cant seem to thank me enough. There are a lot of good sales on the net. They are too expensive to buy locally.

    Oops, I got a little side tracked.....

    Anyway, if you're not planning on using the Logitech mouse, I would recommend disconnecting it. If it is USB then just disconnect it. If it is PS2, you should shut down your computer first, then unplug it.

    If you need to reinstall the software, you can download it from their web site.

    http://www.logitech.com/index.cfm/suppor...

    If you experience any more strange anomolies, try running CCleaner with the default settings for both the Cleaner module and Regisrty Module. Its a great piece of freeware and is used by users and sys-admins alike.

    www.ccleaner.com

    Good-luck!

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1 Answer

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Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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1 Answer

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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1 Answer

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After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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