Question about Logitech QuickCam Express Web Camera

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Contact can't see me

I can see and hear contact-contact can hear me but can't see me.
I haveQuickCam IM Plus (E 3500 Series)
E R Pearson

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While in an active call go into tools, click options, there should be some video configuring you can do in there. activate probably. if your using skype you can set it to automaticly activate webcam everytime youre in a call

Posted on Nov 19, 2008

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I wan cd key for my web cam genius videocam series v2 cd key & serial no.


I found a web site that may have the serial key you need. Either click the link or copy and paste it into your web browser. The link is below.

http://www.serialportal.com/serial.php?im=33186

If this doesn't work for you I suggest you contact the manufacturer of the web cam and explain to them you need these keys.

I hope this helps you out, and if it does please leave me a YES that I did assist you. Thank you.

Apr 09, 2011 | Genius VideoCAM Express Webcam

1 Answer

Logitech Quickcam im plus 960000190 Keeps booting me offline.shutting down my pc. Only lets me stay on for 5 mins when i have it on


Go to the logitech website - identify your cam and click on it for support for your model
Check out any problems / patches for the program you want to chat in

You can also contact Logitech from here

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405


Dec 28, 2009 | Logitech Quickcam IM 961361-0403 Webcam

1 Answer

IM PLus # 3500 Series Mic works one day but not the next. Video is fine, but mic isn't. I've looked at all the settings but the mic doesn't pick up my voice.


Several possibilities:

1. You may have inadvertently muted your microphone.

2. You may have multiple devices identified as the microphone, so that might be causing a conflict.

Multiple ways these might be fixed:
1. If you have a media-controller keyboard, look for a mute / unmute button there to see if that helps.

2. Alternately, open the Control Panel and open up the Sounds category. Navigate to the Recording tab and ensure you have identified the proper device.

3. Ensure your volume control utility for Recording has not checked Mute on the microphone.

Guessing you are using Microsoft product. Open the Control Panel

Sep 01, 2009 | Logitech Quickcam IM 961361-0403 Webcam

1 Answer

Logitech quick cam IM plus E3500 ok so the effects dont work in the stickam web sight


Trying to find drivers for a friend so that her cam a (logitech IM plus E 3500 ) will work on windows 7 is there away? or drivers ?

Jul 02, 2009 | Webcams

2 Answers

Webcam no sound


Alright, so we know you have sound on your computer because you can hear them when they talk to you. We also know that there is an issue with the microphone side of things because when you record something you hear nothing.
Please go to Control Panel/Sounds & Audio Devices/Audio Tab.
Tell me if what you have under Default Device and Sound Recording Device are the same or if they're different. They should be the same. Let me know the results.

Dec 30, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Download skype and connecting to internet


I believe you are trying to use this cam on skype.Skype has a setup for your cam/mic.follow the prompts.and set-up. if still not working uninstall cam drivers and redownload new from the net @ logitech.com.RICHARDM69

Dec 13, 2008 | Logitech Webcam

1 Answer

Logitech quickcam doesnt work on my mac


hi I have Logitech Quickcam IM 8.4.8 series, but the software dosen't install on my pc. I have Windows Vista. Any help would be really appreciated. Thanks

Oct 27, 2008 | Logitech Quickcam IM 961361-0403 Webcam

1 Answer

Garbled audio


hey there

you dont have problems with your cam and sound drivers, this is due to your internet connection, avoid downloading something while having a conversation in messenger.

if still persists, contact your isp.

hope this helps.... fixya!

Jan 31, 2008 | Microsoft LifeCam VX-1000 Webcam

1 Answer

Sound to my contact


I need to install the hardware again, but I lost my disk to install it. What do I do?

Oct 27, 2007 | Logitech 961462-0403 Webcam

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