While in an active call go into tools, click options, there should be some video configuring you can do in there. activate probably. if your using skype you can set it to automaticly activate webcam everytime youre in a call
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Alright, so we know you have sound on your computer because you can hear them when they talk to you. We also know that there is an issue with the microphone side of things because when you record something you hear nothing.
Please go to Control Panel/Sounds & Audio Devices/Audio Tab.
Tell me if what you have under Default Device and Sound Recording Device are the same or if they're different. They should be the same. Let me know the results.
I believe you are trying to use this cam on skype.Skype has a setup for your cam/mic.follow the prompts.and set-up. if still not working uninstall cam drivers and redownload new from the net @ logitech.com.RICHARDM69