Question about HP DeskJet F380 All-In-One Printer

3 Answers

My HP deskjet F4810 printer keeps going offline

The printer works normally one day but the next when I go to print nothing happens. Going to My Control Panel/Printers and Faxes I see it's marked "Offline" and the printing job is stacked. Checking connections etc shows everything looks OK. My only option is to uninstall then re-install the software. Takes an hour. Very frustrating. I use Windows XP. I am hardwired into a linksys router. Printer is HP 7600. This will happen right after a good print and only solution is to delete printer and reinstall.

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What is the exact model of your printer?

Posted on Nov 04, 2008

  • Swilin Sampson
    Swilin Sampson Nov 04, 2008

    You could try control panel > printers and faxes > right click on your pinter and select use online. This way you do not need to keep reinstalling the software
    You can also try these steps from the HP website:


    Step one: Restart the computer






    1. Click
      Start
      .




    2. Click
      Shut Down
      .




    3. Click
      Restart
      or select
      Restart
      from the drop-down menu, if available.




    4. Click
      OK
      .



    5. Check the print queue once the machine has restarted.






      • If this step
        did resolve
        the issue, you do not need to continue to the next step.




      • If this step
        did not resolve
        the issue, continue on to the next step.



      Step two: Restart the Print Spooler service






      1. Open
        Administrative Tools
        .






        • For Windows 2000:






          1. Click
            Start
            .




          2. Click
            Settings
            .




          3. Click
            Control Panel
            .




          4. Double-click
            Administrative Tools
            .





        • For Windows XP:






          1. Click
            Start
            .




          2. Click
            Control Panel
            .




          3. Click
            Performance and Maintenance
            .




          4. Click
            Administrative Tools








      2. Double-click
        Services
        .




      3. Click
        Print Spooler
        .




      4. Click
        Stop
        to stop the service. Click
        Start
        to restart the service.




      5. Click
        OK
        .



      6. Restart the computer.





×

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Sir, yes try to uninstall and reinstall it again besides its not hard to do that and for your printer's own good to be able to use it again.

thank you for using fixya
CHARCOIS

Posted on Nov 04, 2008

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If this is recent problem..please try a restore

Posted on Nov 04, 2008

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My HP deskjet F4810 printer keeps going offline


hi dear

this link for your driver

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-40457-1&lc=en&cc=us&dlc=en&product=1128296&os=228

oke....
post in me back



thks


ropp

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1 Answer

My HP deskjet F4810 printer keeps going offline


Hi,

As described by you , there might be an issue with teh spooler service of your computer , u can follow the undermentioned steps that might help you.

  1. Open a Command Prompt window

key the commands
net stop spooler


2. In the run (Start Search for Vista) type : c:/windows/system32/spool/drivers…look for w32x86 folder.

3. Inside w32x86, there will be folders with the names 2 and 3 (one or more of these may be absent - not a problem)
delete all of the files and sub-folders in each of the 2 and 3 folders, but not the folders themselves. Inside 32x86, there may be other folders with names starting with "Hewlett-Packard", "hphp" or something else; delete these folders also
.
4. In the run (Start Search for Vista) type : c:/windows/system32/spool/printers: delete any files there. By default, this is where the print spooler stores print files.
5. Open a Command Prompt window
key the commands
1. sc config spooler depend= RPCSS

(note the space after the = but not before)
2. net start spooler

Cleaning from Registry:

1. Take backup of registry:
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers

  1. There might be two entries names Version-2 and Version-3 under drivers: click the plus sign against them and remove everything under them.
  2. Then click the plus sign against PRINT PROCESSOR, which is under DRIVERS and make sure there is only one entry i.e., WINPRINT. If there is any other entry, just remove it.

The spooler cleaning is complete.

now reinstall the printer .

Mar 06, 2008 | HP DeskJet F380 All-In-One Printer

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