Question about Motion Computing M1300 Tablet PC

6 Answers

MOTION M1300 PROBLEM

My 1300 has been working perfectly. Trying to start the machine in the morning I found that it is impossible to do so.Operating the main power switch does'nt start the unit. Any suggestions ?

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  • nyonair Nov 04, 2008

    power adapter ok,unit charges battery.

  • nyonair Nov 04, 2008

    no change, battery charged. Still cannot switch unit on.

  • nyonair Nov 04, 2008

    battery at fully charged level.I have 2 power adapters,have tried both of them.Problem remains.

  • nyonair Nov 04, 2008

    unit does get power ! have plugged photon frame to same wall socket,no problem. tried 2 adaptors, no solution.battery has optical scale of charge, fully charged. Do power on switches ever fail

  • nyonair Nov 04, 2008

    have contacted Motion and been told that there is no tech.support in Europe. Got tel.number 866-566-7012 to ring for advise. Too expensive to call from here and skype does''nt work. Had US friend try to call.He gave up after numerous call without getting to speak to somebody

  • nyonair Nov 04, 2008

    did you redceive my last message re tech support ?

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6 Answers

Your power button needs to be replaced !!!



hope this fixes your problem Good luck.

Posted on Nov 04, 2008

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  • 6,487 Answers

If the unit wont even power ON with the battery of with a power adapter connected to it, the problem here can be a already a bad power supply of your tablet PC that may need a replacement already , because battery and ac adapter are fine so it just the power that is not getting inside your tablet PC...

Posted on Nov 04, 2008

  • Mark Gil
    Mark Gil Nov 04, 2008

    Yes this also sometimes a problem with the power switch if its already loose and when you press it it doesn't do any contact to the power supply, it will be better to try taking it apart if and check for any loose connection inside it before you decide to take it to a service center near you....

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REMOVE THE UNIT BATTERY FOR A WHILE, PUT IT BACK AGIN AFTER YOU REMOVE. AND FULLY CHARGE AGAIN THE BATTERY.

Posted on Nov 04, 2008

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  • micromaster
    micromaster Nov 04, 2008

    you mean the unit never lights up, or it seem that it never got any power from the battery or into a adaptor?

  • micromaster
    micromaster Nov 04, 2008

    is there any light on the panel LED states that it was ON, or CHARGING..?

    or no light on the LED at all?


  • micromaster
    micromaster Nov 04, 2008

    this is a problem on the control board. pressing or pushing the power button the unit doesnt seem to respond. due to electrical surge, or overheating. it better to check and bring it on the authorized service center to avoid anymore damaged on some parts.

  • micromaster
    micromaster Nov 04, 2008

    Andy Toal

    Motion Computing
    - UK

    44(0)2476311685

    email:









    atoal@motioncomputing.com



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  • Master
  • 899 Answers

Remove battery and power connector , then try to power up with just the power connector
if it still will not power up , did you leave the power connector plugged in during the night?
if so then the power connector needs to be checked for voltage output , if it has the voltage then the problem will be in the power input section of the pc
it is not likely that the power switch just quit over night but if the power was plugged in all night then the power souce could have quit or there is a component that quit inside of the pc
have you tried these to determine if there is power to the pc? do you have a volt meter to check for power output on the connector and the battery?

Posted on Nov 04, 2008

  • jason Nov 04, 2008

    can you tell us if it was in stby or was it shut off during the night?

    also was it plugged in all night?

    and if it charges the battery then that part of the circuit is ok but if it is just saying battery charging and actually not charging the battery , there is a problem with the power source or a component in the pc

    if there is a card plugged in take it out and see if it comes on

    but if it does charge the battery then the problem is in the pc and it will need to be tested to find what has failed

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Slide and hold the Power switch for at least a half-second, but no more than three seconds...If this did not work then Connect the AC adapter to operate the Tablet PC and charge the battery.


Good luck...

Posted on Nov 04, 2008

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  • 1,879 Answers

Tried AC power adaptor?

Posted on Nov 04, 2008

  • chezulkhairi Nov 23, 2010

    got one m1300. it will only switch on if direct plug to wall. if plug to adapter extension etcs then to the wall, it will not switch on. ?? try that.

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