Question about Panasonic RR-US360 Digital Voice Recorder

1 Answer

Windows Vista Business

I have been using the software with my Windows XP Professional and recently upgrade and bought the Lenovo T61 Think pad Laptop. I cannot install the software from the cd as its compatible with Windows XP. Please assist as i need the software for Windows XP Business so my Panasonic RR-US360 can work properly. My e-mail address is griffel@telkomsa.net as I'm in South Africa Nelspruit and urgently need this for my work.
Regards
Eugene Mulder
+2782 0633 202

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  • 4 more comments 
  • Griffel Nov 07, 2008

    Good morning,



    In response to your email. Unfortunately I do not have a copy of the software for Windows Vista, but I have asked our Product Manager if she perhaps has a copy for me to send to you. As soon as I hear from her I will inform you.



    Kind regards



    Barbara Stroebel

    Service Assistant

    NPC (Electronics) Limited

    Tel. +27 (11) 313-1524

    Fax +27 (11) 313-1469

    email bstroebel@panasonic.co.za

    www.panasonic.co.za









    From: Panasonic@panasonic.co.za [mailto:Panasonic@panasonic.co.za]
    Sent: 04 November 2008 05:53 PM
    To: panasonic
    Subject: Panasonic web site contact




    However downloading the software that you provided via a link, could not be installed as it requested a CD and did only have the old software CD and does not want to continue from there onwards after clicking on OK.

    Waiting for Panasonic South Africa to respond back as per their e-mail attached.

    My problem has not yet been solved.

    Rgards

    Eugene

  • compgeek09 May 11, 2010

    If you want to continue to use the same voice recorder then the soulution is to downgrade your operating system back to XP and then you will have no problems.

  • compgeek09 May 11, 2010

    Looks like I am going to have to agree with tech435, there is not going to be any support for your model number :( Looks like you are going to have to buy a new one to use with Vista. If you are usuing the version 2.0 software, I would still try the upgrade but it does not look promising. Look at this link> http://panasonic.jp/support/global/cs/in... Also, If you can get a copy of the 2.0 version from somewhere, it might work then, that would be my next try. Give tech345 a better rating, he at least took the time to answer your question and try to help you:)



    Note to tech435: This is why I didnt post as solution because people do not want to hear that it wont work..lol It is hard enough to get a good rating on a completely correct fix^^







    IC Recorder

    Product Name
    Ver.
    Model
    Compatibility
    Schedule
    Remarks

    Voice Editing
    1.0
    Standard
    RR-US360
    Not compatible
    No support
    -

    1.0
    Professional
    RR-US050/380

    1.0
    Premium
    RR-US500/065/395
    Compatible
    17/Apr,07
    Please click here.

    2.0
    Standard
    RR-US430

    2.0
    Premium
    RR-US490/470/450

  • compgeek09 May 11, 2010

    Did you look at these pages? It looks like you need to install the old program first before you can download the updated software from the first link that I gave you on November 4th. Is your voice editing program Version 2.0?? I realize that that your model is not listed under there but if you are using the 2.0 version then it will probably work. Let me know so that we can continue to work through this.



    http://panasonic.jp/support/global/cs/so...



    http://panasonic.jp/support/global/cs/so...

  • compgeek09 May 11, 2010

    Did you mean you upgraded to Vista business edition? I never heard of XP business? The link I gave you is for Vista. Hope it helps!

  • compgeek09 May 11, 2010

    Found this but it does not look like they have your model number supported for Vista, but it might be worth a try!



    http://www2.panasonic.com/consumer-elect...

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  • Paul Homuth
    Paul Homuth Nov 07, 2008

    i was just showing that there was no vista option , this should have atleast got a thanks for trying, the machine is old that it would not have vista drivers.

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