Samsung DLP tv w/ black picture will not power off.
If you are not able to bring up the TV's onscreen menu as well, it appears you have a problem with the TV's mainboard. You didn't mention if the TV had any blinking error codes so if there aren't any lights flashing on the front, are there any on the sides or back to indicate the problem? Not all TV's present error codes, but since the TV is maintaining power, it's worth a shot to look. You could try a power drain:
1. Unplug the product's power cable so the device is not grounded to the house.
2. Press and HOLD the product's own power button for 1 minute to drain the capacitors.
3. Plug the product back into a wall outlet and try to turn it on.
Note: This procedure works with battery operated devices as well so remove the batteries and
hold down it's power button. Electricity can remain in capacitors and on circuit boards
enough to prevent normal functionality. By clearing the residue electricity, your product
will have a fresh start and many times this will resolve a buggy or non-responsive device
that appears to be dead.
If this still doesn't resolve the issue, service would be required so you would want to contact Samsung regardless of your warrant standing for service options.
Mar 26, 2009 |
Samsung 50" Slim-Depth DLP HDTV