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GE Frig and Freezer not cooling, no fan, but interior lights work. Temp display not working

I have a GE Profile side-by-side fridge, model # PSS26SGRCSS. The unit is no longer cooling and the fan no longer operates. The interior lights do work, however. The control panel display inside the fridge no longer displays the temperature setpoint for either the fridge or freezer. The only light on the panel that works is the "hrs" display on the custom cool section. This part of the display blinks every 2 seconds or so. A close inspection of the unit also reveals a fairly quiet, cycling noise that lasts about 2 seconds and continues to repeat. It almost sounds like the compressor is trying to start up. When I open the refrigerator or freezer doors, the noise continues but it isn't as loud (almost as if one of the components no longer tries to start when the door is open.) The noise(s) originates from the back of the fridge, near the bottom. The fridge also had a clicking noise that originated from the back control panel, but that noise stopped after I removed the panel and re-secured the ground wires. Any ideas? Thanks!

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  • k_trick Nov 04, 2008

    OK, I 've now tried unplugging the unit. Unfortunately, it still is behaving the same way. Now by holding in the light switch, I get the same cycling noise that repeats every 2 second or so (regardless of whether the door is open or not.) It is a very quieting whirring noise that starts only slightly and then stops (and then repeats.)

  • butch welch May 11, 2010

    Lets start by holding your light switch in and turning your light out. Some fans wont run with the door open. No, lets start by unplugging the fridge for 5 minutes to see if thing default to factory settings, then we will try the light switch. Hold switch in for at least 15 seconds.

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6 Suggested Answers

aasc
  • 1606 Answers

SOURCE: GE fridge has loud clicking noise; model freezer on bottom.

The problem is the main control board on back of refrig . Relay bad and clicking . Have to replace the complete board .

Posted on Jul 23, 2009

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SOURCE: GE Profile Artica

The main PCB at the back of the appliance has failed

Posted on Aug 28, 2008

  • 1 Answer

SOURCE: GE Profile French Door Bottom Freezer not cooling

I am experiencing the same problem with my GE fridge. We have already tried the Turbo Cool, but nothing seems to help.
Thanks
Carol

Posted on Sep 21, 2008

  • 146 Answers

SOURCE: Evap fan stops running/low cooling, Unplug Frig Evap fan runs

Is there anything obstructing the fan area, ice build up ? It is normal for your freezer to get warm if evap fan is not working, it is essential for it to work :) A defrost cycle should kick on a timer or as needed (adaptive) and there should not be excessive frost buildup that it blocks your evap fan. I would have suggested you unplug your refrigerator for about 10 minutes and see if that resets your control board - if not, then you will need service - either replacing motor assembly or a faulty control board.

Posted on Aug 22, 2009

Testimonial: "Thanks for your help. The control board was faulty. This is what I suspected but I wanted a second opinion before buying the board. "

aasc
  • 1606 Answers

SOURCE: I have a GE profile side by side model

Yes , the main control board is the problem . Also , make sure the coil roll behind the refrig , is clean . Sounds like the compressor relay on the board itself , is doing the clicking , trying to start a hot compressor , either caused by a compressor cooling fan not working , or the board . If the compressor cooling fan is not working , the board is still probably the problem . I have found , the board clicking , trying to start the fan . Replaced board , and no more problem .

Posted on Sep 25, 2009

Testimonial: "Thank you so much. "

  • 101 Answers

SOURCE: I have a GE profile

see if there is heavy frost on freezer back wall, if there is ddefrost heater most likely

Posted on Sep 09, 2010

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