Question about Lexmark Office Equipment & Supplies

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My Lexmark X5470 had a paper jam. After I cleared the jam, it would no longer print. When I opened the cover, the ink cartridge carrier moved from one end of the printer and back to the other at a high rate of speed. That is the only thing it will do. There is also a thin piece of plastic that is loose, and I can't see any place to reconnect it.

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Is the thin strip of plastic transparent ? and is it completely out its places? Please let me know and are you getting any error message ...

Posted on Nov 04, 2008

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Rint,copy,scan or fax on my x5470 lexmark all in one. I unplug and restart compture and the fax still says paper jam check rollars dont see noughting.


Leading cause of paper jams is debris / foreign objects that accidentally fell into the paper feed area. Please try this approach to fix the problem:

  1. Remove the sheets of paper from the feeder.
  2. Grab a flashlight and look inside the feeder for any debris or foreign objects.
  3. If you're willing and physically able, you may also carefully turn the printer over. Any debris should just freely roll out from the feeder.
  4. If feeder is clear, place the printer on the table. Open the printer cover and remove the cartridges.
  5. Check the cartridge area for any obstructions in the paper path.
  6. Close the printer cover.
  7. Re-brick your printer by pulling out the power supply - the black box where the power cord is plugged into. Re-plug after 30 seconds.
  8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again to verify that the problem is fixed.

Dec 09, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark x2600 i have ink and ervything my paper isnt jammed but everytime i try to print the button next to the X button keeps blinking orange


The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:


1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.

2. Open the printer cover and remove both the cartridges.

3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check the light status.

8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.

9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.

10. Load some paper. Try to print a document again to verify that the problem is fixed.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Sep 21, 2011 | Lexmark X2600 InkJet Printer

1 Answer

Paper keeps turning and jaming up then it says paper jam or out of paper


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 22, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I can't get the paper feed to work properly. Printer is telling me to load paper when it is full of paper Printer is asking me to clear paper jam when there is no paper jam Printer is just not...


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 15, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

How do I change the ink cartridges on a lexmark 5495


Please follow the steps below on how to replace ink cartridge on the Lexmark X5495 printer:
  1. Make sure the printer is on.
  2. Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  3. Press down on the cartridge carrier latch to raise the cartridge carrier lid.
  4. Remove the used print cartridge.
printmastert_73.jpg



Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:


1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Aug 14, 2011 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

My printer is continuesly telling me that i have a paper jam , which i dont & im unabe to print what im doing -____-


my printer X5470 is telling me that I have paper jam, which I dont im unaba to print,what im doing

Jun 14, 2011 | Lexmark C533DN InkJet Printer

1 Answer

I don't see a paper jam, but that is the error i keep getting. it will let me print or copy anything. the printer i have is a lexmark x5470


Leading cause of paper jams is debris/foreign objects that have accidentally fallen into the paper feed area.

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside for any debris.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris that could cause this error or problem.

6. If cartridge area is clear, close the cover.

7. Unplug and re-plug the printer into the power outlet to reset it.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

Apr 26, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Carrier jam on printer


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Oct 28, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

How do I change the ink cartridge in my Lexmark x2470


How to Install or Replace the Ink Cartridges in the Lexmark i3 ID: 810 This document does not apply directly to your Lexmark X2470
  1. Make sure that plain paper is loaded in the paper tray.
  2. Ensure that the power light is on.
  3. Open the cartridge door.

    pattlnk_2112005_1715-810_cartridgeinstall1_i3_enfigs.gif

    The cartridge carrier may move slightly, and then return to the loading position.
  4. Push up on the cartridge lever.The cartridge holder springs open.

    pattlnk_2112005_1716-810_cartridgeinstall2_i3_enfigs.gif
  5. Remove the old print cartridge and dispose of it.
  6. Remove the sticker and transparent tape from the new print cartridge.

    pattlnk_2112005_1716-810_cartridgeinstall3_i3_enfigs.gif

    Warning! Do not touch the gold contact area on the print cartridge.

  7. Install the new print cartridge as illustrated below. Insert the cartridge into the carrier slot. Push the cartridge lever back to secure it under the cartridge hook. Press the cartridge lever down until it snaps into place.

    810_cartridgeinstall4_i3_enfigs.gif

    Insert the color cartridge in the front carrier slot.
    Insert the black cartridge in the back carrier slot.
  8. Close the cartridge door.
  9. On the PC, open the Lexmark i3 Solution Center and click Print Cartridges.
  10. Then click Print Cartridge Installation and follow the on-screen instructions to install the cartridges.

Please Rate the solution.

All the Best
Sammy

Sep 26, 2008 | Lexmark Office Equipment & Supplies

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