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Can't get my picture.i only get a black rectangle

Webcam is correctly set.but when i open it , i can't get avisual picture .i only have a black view.

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Hi Friends,
please try to set the correct location of your web cam by which your picture will be appear in your webcam. If still it is not working then please contact to your product dealer. It may be that some problem in your webcam.

Posted on Nov 06, 2008

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Posted on Jan 02, 2017

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I just bought a Compaq Presario CQ56 115DX yesterday, and at the top, right above the screen, is a black rectangle which is suppost to be a webcam. I've been trying to get it to work, but it keeps...


  1. Click Start , enter Mediasmart , and click HP MediaSmart Webcam when it becomes available in the list.
  2. Once the application opens, you should see an image produced by the webcam.
  3. Click the Capture button to test the webcam's video quality. c01977625.jpg Click the Capture button again to stop the recording. In the right-column, double-click the video thumbnail to replay the video.
  4. Click the Snapshot button to test the webcam's photo quality. c01977626.jpg Double-click the photo thumbnail in the right-column to view the photo.
  5. Click any of the other categories to further test the webcam's capabilities with HP MediaSmart Webcam. c01977627.jpg
After successfully completing the tests, you may need to configure the webcam settings before using other webcam applications. To adjust the webcam settings, follow the steps below.
  1. Click the c01977628.jpgSettings button.
  2. c01977629.jpg 1 - Click the Display tab. 2 - Slide the black circle icon on the Brightness and Contrast bars to alter the webcam image. 3 - Click Advanced Settings to adjust other settings as needed.
  3. Click OK to save your settings.
Sometimes the webcam image will look different when used with a third party instant messenger application. If you need to adjust the webcam settings again, repeat the steps above with HP MediaSmart Webcam.
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=52039&tmp_task=solveCategory&lc=en&dlc=en&cc=us&site=null&product=4308201&key=null For more Infromation visit this website :

Jun 19, 2011 | Computers & Internet

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I get a black rectangle in the middle of the screen. I can click any button (mute, view mode, cc) and the black rectangle will go away and whole picture will appear, for a couple of seconds and then the...


I do know that on Zenith CRT televisions of the 1990's this will happen and all I did to fix it is to go to the menu and turn the text feature off. This may be true with your Sharp as well.

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If the camera is working on other programs it should work on Yahoo Messenger.

The way to check is to ( in Messenger ) open "Messenger".
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If you have the picture there then goto "Preferences" , "Webcam".

In there you will see 3 settings
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1 Answer

Crystal eye web cam


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you can use it on a program like msn messenger to view other peoples webcameras and send picture from yours.

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