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When I switch on my Packard Bell Compaq laptop it only shows the mouse arrow and a blank screen.....This is strange as I have programs on my computer. What do I need to do to get my computer to load properly?

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Start your laptop in a safe mode by pressing F8 repeatedly during the booting process, if it boots then restore it to previous date, through system restore

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My Packard Bell switches on but the screen stays blank

The first thing you need to do is shut off the laptop. The next step you should take is to disconnect the power cord and remove the battery. You should then hold the power button for 20 seconds. You can now reconnect the battery. You should now power it on and it should hopefully turn on. If this does not fix the issue you should use the FN key and hit any of the "F" keys that look like a screen. If this does not work you may need to contact Packard Bell for further support.

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Put your old video card back and see if the screen turns blank.

Also make sure you have the new video card push in all the way.

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Apr 26, 2012 | Packard Bell Computers & Internet

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I am not a professional, but I have a lot of experience with laptops and pc's. Packard Bells are not good in the long run. They are cheaper which makes them appealing but so are their parts. Is it totally blank or do you see a task bar.

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Packardbell notebook can't switch turn on webcam

Look at the keys on your keypad. Do you see one that may have a webcam symbol on it? If so try holding down on the Fn key, and pressing down on that key at the same time.

If this information does not help, then when Windows is loaded, and running, press the Start key, hover your mouse cursor on All Programs, go to the right, hover on >Packard Bell>drop down to >Security and Support>and then Packard Bell InfoCentre.

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