Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

5 Answers

I can't power on the HP PhotoSmart C4180

When I push the power button the display starts until it shows the error message B3BC02C0 and to "Turn Power Off then On". I push again the power button but the display shows always the same message.
I try also to unplug the cable and then plug the cable from the wall outlet and the power adapter.
I measure with a tester the output voltage of the adapter and the result is 16,4 - 31,4; is it good? I don't get any flash of light when I press the 'On' button or plug in the adapter - nothing. No power at all. Yet it's not very old, is rarely used - I've checked the fuse, all is good there. A mystery.

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5 Answers

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  • Master
  • 3,037 Answers

Have you gone through the following steps off of the hp website?
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3194493&prodTypeId=18972&prodSeriesId=3194493&objectID=c01369982

Let me know the outcome from the above steps and we can work from there

Posted on Nov 04, 2008

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  • Master
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Try to remove the ink cartridges. clean the contact with tissue or pencil eraser.
if it has been stuck for months then put some oil on the metal where the ink cartridge slides then manually slide the cartridge first before plugging it again

Posted on Nov 04, 2008

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  • Master
  • 435 Answers

Verify that the electrical connections and outlet are functioning

  1. If the product uses a power module, make sure that the power module part number is the same as the part number listed in the User’s Guide to ensure that the correct power module is being used.
  2. Unplug the power cable or power module from the electrical wall outlet.
  3. Unplug the power cable or power module cable from any power strips or surge suppressors.
  4. If the product uses a power module with a detachable power cord, unplug the cord from the power module, and then plug it back into the power module.
  5. Unplug the power cable or power module from the back of the product.
  6. Wait at least 30 seconds, and then plug in the power cable or power module into the electrical wall outlet.
  7. Plug the power cable or power module back into the product.
  8. Turn the product on.
  9. If the product still does not turn on, plug the product into an electrical wall outlet in another room.

Posted on Nov 04, 2008

  • Narmada Anand
    Narmada Anand Nov 04, 2008

    If the product does not turn on, continue with the next step:

    Verify that the power cable or power module is functioning







    1. Verify
      that the power cable or power module is compatible with another
      product, and then plug the cable or module into the other product.




    2. If the power cable or power module does not work with another product, replace the power cable or power module.


    3. If another product is not available to test with, carefully inspect the power cable and power module for visible damage.

      If the power cable or power module is damaged, replace the power cable or power module.



  • Narmada Anand
    Narmada Anand Nov 04, 2008

    If the product still does not turn on, continue with the next step:


    Verify that the product is not grounding out







    1. Unplug the computer USB or parallel cable from the back of the product.


      Figure 3: USB connection


      Figure 4: Parallel connection



    2. Turn the product on.


    3. If the product turns on, replace the USB or parallele cable.





    If you have completed all the steps listed above and are still experiencing a problem, service the product.



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  • HP Master
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The measurement report it is not clear.

Try removing the cartridge and putting them back first.

Posted on Nov 04, 2008

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  • HP Master
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The printhead could be overheated. Wait a few minutes; the printer resumes printing automatically once the printhead cools.

or-

try resetting the printer first.

Posted on Nov 04, 2008

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Related Questions:

2 Answers

How do i fix a cartridge jam?


Hi andmary,
While using the HP Photosmart C4180, the printer may display error messages. These messages alert you, as the printer's user, to any problems affecting the printer's performance. The printer can display the message "Carriage Blocked" on the printer's display screen, stopping any current print jobs and preventing you from printing anything until you resolve the problem. The error message can be caused by an actual obstruction, such as a stuck piece of paper, keeping the cartridge carriage from moving freely inside the printer. Sometimes the error is a result of a software error.

Instructions:
1. Turn off the printer, wait 15 seconds, then turn it back on. Press the "Setup" button on the control panel, then use the arrows to highlight "Print Report" and press the "Ok" button to print a self-test page.
2. Remove all the loose paper from the printer's input tray. Turn off the printer and open the back door by depressing the tab on the left side.
3. Pull out any stuck paper, being sure to turn the rollers to check for small pieces of paper. Close the back door and open the printer's front door.
4. Remove any stuck paper from the printer. Move the cartridge carriage from the left to the right side of the machine, removing anything that stops the carriage's movement.
5. Push down on each cartridge, then pull each one out of its slot. Replace the cartridges in their slots, then push forward on them until they each click into place.
6. Plug the printer back in and turn it on, then unplug the printer's power cord from the back of the machine and the electrical outlet. After at least 15 seconds, plug the power cord back in and turn the printer back on. If the problem persists, take the printer to a repair shop.

Hope this helps.
Thank you for using Fixya!

Sep 24, 2011 | HP Photosmart C4280 Aio Printer

1 Answer

The error message is Oxc18a0001. What is wrong with it. I've turned the printer off like it said to do, with no change.


Error seen on printers HP: HP Photosmart 7280, C5180, C6280, HP photosmart 8250...


Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

May 06, 2011 | HP Photosmart D7460 Printer

1 Answer

HP Photosmart C4180 message "Scanner


Try resetting the printer:
Reset the printer
-Disconnect the Universal Serial Bus (USB) cable from the back of the printer, but leave the printer turned on.
-Open the cover of the printer and remove the print cartridges.
-Close the cover and wait for the Insert Ink Cartridges message.
-Disconnect the power cord from the back of the printer and wait for one minute.
-Reconnect the power cord. If the printer does not automatically turn on, press the Power button.
-Open the cover and reinsert the print cartridges.
-Close the cover. If prompted, print a calibration page.
-Reconnect the USB cable, and try to print a print job from the computer.
Hope that helps!

Feb 07, 2011 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

HP Photosmart C6280 printer won't print and displays Ink System Failure message and Error #0xc18a0001.



Hi there
0xc18a0001.
Try the following steps to remove HP Printer Error Code 0xc18a0001.
I have put 3 ways for you to try.

1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.

Or try 2

Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Or try 3

* Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 10, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Screen showing the message "remove and check right cartridge". Have done this several times and still can't print


I've had the same error:

Hold down the following keys:

Photosmart Express, Photo Fix, Reprints, Print Photos and then Help.

You'll get the message: "Enter Special Key Combo"

Press OK.

Scroll over to Reports then self test: and press ok, it should print. a selftest report.

If you get an error Pen in Chute 1, or 2, has tsr failure: Call/Chat with an HP technician.

Jan 19, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

My HP C4180 when powered up shows on the display screen the following: 83c00020 and does nothing else. The only way that I can power it off is to unplug the printer from the wall outlet.


press cancell (red x)button adn power button at same time then release.you will see enter special key combo on screen. then press blue button once then green button once then gray button once. it willshow some support url... then press blue button 2 times you will see reset menu.press ok on it. then press blue button 2 times agaiun you will see semifull reset. press ok.then pritner will turn off.turnm it back on it will get resolved.

Dec 16, 2009 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Copy feature doesn't make copies


  1. Turn on the HP All-in-One.
  2. Disconnect the power cord from the back of the unit.
  3. Press and hold the # and 3 buttons simultaneously.
  4. While still holding down the # and 3 buttons, connect the power cord to the back of the unit.
  5. Continue holding the buttons until the Power button blinks.
  6. Follow the instructions that display on the unit to select the language settings.
Then when that's done, try printing, or copying items. If its still not working, check the ink and change those out and this should fix it.

May 11, 2009 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Starting up


1. Plug the printer directly to the wall outlet.
note : do not use any power surge. just plug the unit directly to the wall outlet
2. Reset the printer by unplugging the power cord at the back of the printer while its still on. Plug the power cord after 30 seconds

Aug 08, 2008 | HP Photosmart C4180 All-In-One InkJet...

4 Answers

HP PhotoSmart C4180 All-in-One... Problem:


Hi,

Try the resetting the printer to factory defaults.

Steps:

1.Turn the Printer OFF, unplug the power cabled from the back of the printer and from the wall outlet.

2.Then, Press and hold the ON button for 30 -60 seconds

3.Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold CANCEL and COLOR COPY button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.

Please let me know, the status. GoodLuck cheers!!

Thank you ...

Feb 15, 2008 | HP PhotoSmart C4180 All-in-One Color...

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