Question about HP PSC 2355 All-In-One InkJet Printer

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Hp psc 2110 incorrect ink cartridge message.

My 2110 all in one will not recognize the new ink cartridge i installed. I get an incorrect ink cartridge message. It also makes a strange grinding noise after i turn it on following the self test. How do I fix this? New correct cartridge causes a message : tri-color print cartridge inserted is not intended for use in this printer.

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Hi plabonne,

I hopped out to HP's support site for stats on your cartridge and found some info at this link:
http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=C8648A&jumpid=oc_R1002_USENC-002_HP%20PSC%202110%20All-in-One%20Printer&lang=en&cc=us

are you using an HP 57 Tri-color cartridge? HP printers work best with HP cartridges and often have problems with refilled cartridges. the grinding noise you're hearing makes me wonder if the cartridge isn't seated all the way in its little carridge (the plastic part that holds the cartridge). have you had a chance to slip teh cartridge back out and try gently slipping it back in again?

here's another link to try for info for this model of printer (HP's support site), with specifics about your error message about half way down the page:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu05206&dlc=en&product=79488

hope this helps!
-JW50

Posted on Nov 04, 2008

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hello, let me start by asking a question giving a few tips. Hopefully things will work out.

First, you said, "you have replaced the cartridge. "
Did you just replace it?

Remove the cartridge and make sure you take off the little sticker tab the covers the print head. I have had many customers over the years that have made this simple mistake.

If this is done. I want you to place the ink cartridge back in properly.
Next power off and unplug your printer.

Wait about 1 minute and plug back in a power back on.
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If it does not prompt you to do so please refer to your manual on how to manually do one.

If you do not have your manual let me know. I can do further research and help you with that too.

More that likely this simple procedure will reset your printer and help it recognize there is a new cartridge placed in the machine.

hope my advice helps .. if you appreciate my help lease remember to leave a good rating and a testimonial.

If problem is unsolved please write back for more problem solving.



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when ever i get that message it's when i use a "Non-HP" replacement cartridge...try using a HP catridge, or most likely, the printer has reached the end of it's usefull life!

you can try a "full reset" of the printer by..
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