Question about Apple iPod touch

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Apple itouch Yes I am using the recent version of itunes which they had me uninstall and reinstall and they had me try to start the apple mobile device which did not work. I have spoke with 3 different apple tech and yet no solution. HELP!

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  • Cee Jai Bernard
    Cee Jai Bernard May 11, 2010

    If you plug in your touch to your computer is it recognized in the System profiler under the USB strain?!? I apologize if i've already asked this question. If the ipod isn't being recognized under that, then it's most likely a faulty touch.. if it is being recognized then we know it's a software related issue. If it is being recognized, are you aware if the iTunes helper is running?

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If you have fire wall go to ur virus blocker and go to firewall and grant acsess..it did the same to me you have to go to the list of blocked items an grant acsess to apple mobile device services then go back to control pannle tools and services and start it agian. it worked for mine..

Posted on Jan 14, 2009

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Here's one more thing to try... You'll need a clock with seconds.
Hold the "Power/Lock" and "Home" buttons for 10 full seconds. Without releasing the "Home" button, release the "Power/Lock" button... continue holding the "Home" button for another 10 full seconds.
This should completely reset the phone to the factory shipping level.
NOTE: The timing is crucial, you must be very precise or it won't change anything and you'll have to start over.
Try watching the How-to Jailbreak video on this site (http://www.iknowapple.net) for the timing. Call if you want help.
Dan Crowley, iKnowApple.com 919.280.3101

Posted on Nov 10, 2008

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1 Answer

Im haven a problem with my ipod it wont


Go to Start : Run : type: services.msc
Then go to the service Apple mobile device and press start if it is disabled. Make sure it is automatic to startup by going to properties for that service if needed. This service should recognize your itouch. if it fails try reinstalling your itunes.

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Reinstall iTunes. That's the easiest way to fix this problem. But don't uninstall it. Just download the latest version from Apple run it and restart your computer.

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Itouch cannot be used because the apple mobile device is not started. it can't open my itouch device. I want to download some songs.


1. Reset or restore your iPod for a try, this can fix many general iPod problems. 2. Upgrade or re-install iTunes for a try, this is the method that I got from Apple technical support. 3. You may try this iTunes alternative, I always use it to upload music and video to my iPod once my iTunes can't recognize my iPod, my friends recommend it to me, it's easy to use and works pretty well, you can also use it to copy music and video from ipod to computer, it's useful when you lost your iTunes library. http://www.ipod-transfer-copy.com/ipod-iphone-to-computer-transfer-cucusoft.html
Hope it helps. Contact me if you have any other question.

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1 Answer

Can't sync ipod touch


If you haven't already, Uninstall your itunes and download a clean version.
install the clean version of itunes and try your ipod again.
you can get a clean version at www.apple.com/itunes/

It appears your install is corrupt.
also have you updated your touch recently.
if it is jailbroken you should be able to update it to a newer version.
If your version is to old, it maynot be compatible with the newer versions of itunes.
They are constantly trying to thwart the jailbreak and unlocked ipod and iphones.

Check your version and update to something newer if the re-install of itunes doesn't help.

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Are you going to (www.apple.com/itunes/download) to download the latest version of iTunes? Also I would suggest attempting the download with your firewall/anti-virus software disabled. As they can sometimes cause the itunes download to not complete or download with missing files. They are not viruses but sometimes the different softwares will think they are malicious. You do not have to own an apple computer to use an apple iPod. Just make sure that your Operating System on your PC is up to date an you should be good to go. If your not downloading iTunes version 8.1.1.10 then it's not the latest version. :)

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1 Answer

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vista is a hassle in all my experiences, have you tried completely uninstalling itunes and reinstalling your brower
is it only the browser that cannot connect to the internet or is it other programs too?
you could try using a system restore point

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Okay well the only way you can resolve your problem is by taking your iPod to your local Apple store they should do a swap. Sounds like there is a firmware fault.
Thank You, Apple Care Service And Support Nick M.

Jul 22, 2008 | Apple iPod touch

12 Answers

My itouch is disabled and i dont remember my password. i try 2 connect it to my computer thru itunes but it wont show up because it says it is locked.


i had the same problem. this is all the steps needed, calling apple isnt necessary.
first: press down on the top power button and on the menu button
second: keep pressing, eventually the screen to turn it off will pop out. ignore it and keep pressing.
third: the itouch will turn off completely but dont stop pressing
fourth: the apple sign will come out. you may now release.
fifth: now you should be able to connect to itunes that will restore your ipod.

your welcome.

oh and get some ice for your fingers . lol.

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8 Answers

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if you do not know your passcode then make sure it is plugged in 2 the cp and make sure the itouch is on the screen where it says enter passcode. then you hold the power and home button at the same time until the itouch completely turns off and then you keep on holding both buttons until the apple logo again. and after that appears, you let go of the power button but you keep holding the home button until the itouch says its connected to itunes. and then you are allowed to access it on itunes. then you need to restore it and it will restore ur hole ipod and there will not be a passcode anymore

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1 Answer

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What version of iTunes are you using? Have you upgraded recently? Are you connecting through the iPod Touch or what?
Sorry, but idk much about the iPod Touch...some more info would be good though...

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