Question about Computers & Internet
Despite the battery showing 100 per cent fully charged if i switch the power cable off from the mains supply and remove it to use the laptop fully portable it crashes and keeps allternating from black screen to blue screen.If i press the Enter key at the black screen command option Start Windows Normally it tries to boot but keeps failing and doing the same thing.When i reconnect the mains power it boots up and works o.k.The machine can only be used permanently plugged in the to the mains.I phoned Toshiba technical support and the bios was updated but it did not solve the problem.This machine is just over 1 year old and out of warranty.All help will be much appreciated Thanks.
From Toshiba, try step-charging the battery or Battery conditioning procedures:
Batteries don't last forever. All types of batteries gradually lose their ability to hold an electrical charge as they age. Eventually, the computer's battery charge indicator may show that the battery contains less than a full charge, even though the battery has just been fully charged. The computer will then not run for as long a time from the battery as when the battery was brand new.
You may prefer to simply replace the battery if this happens, but you may also wish to try 'step-charging' the existing battery per the following instructions.
This procedure should work for the battery in any Toshiba notebook. Follow it only when you find that the computer will run from the battery for just a short while.
Check the User's Guide for more specific information about charging the battery in your computer .
Step-charging the computer's battery
IMPORTANT!! Interruptions in the charging cycle can be responsible for an issue called "memory effect" which may reduce the battery's charging capacity. Whenever you suspect the battery performance is not at it's optimum you should try using the following "Battery Conditioning" procedure.
Before you start: Turn off your battery saving features temporarily.
***IMPORTANT*** Repeat the following steps 2-3 times!
Note: Using the CD-ROM to play an Audio CD will speed the discharge.
Note: If the battery light isn't lit, wait a few moments, if it still does not light check your power connections.
**REPEAT THIS PROCEDURE 3 TIMES**
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Nov 04, 2008
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Posted on Jan 02, 2017
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