Question about Toshiba (SD-R5372V) DVD RW Dual Layer Burner

1 Answer

Can not burn cd or dvd on on double layer burner

Suddenly I am unable to burn cd's (itunes tell me there was an unknown error 4200) or dvd's (my video editing software says there was a problem in the burning stage) I use Pinnacle. I had been burning music to cd's for several days for a video editing project and it was working just fine. Then suddenly when I go to burn my dvd, it won't. So I tried to burn a cd, and that won't work either. I restarted the computer, nothing. I checked to see if the drive would read cd/dvd and it does, but it won't burn?????? Here are my computer specs: AMD Athlon 64 Processor 3000+ 2.0GHz, 1.00GB of RAM How is it that the read function works, but not the write? Should I check if it has come loose???? Please help, have a deadline for this video edit and have already missed it! rebekca

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 22 Answers
Re: can not burn cd or dvd on on double layer burner

1. go to device manager / right click on cd drive / uninstall driver / reboot and windows will reinstall driver 2. go to My computer right click on cd drive properties - check digital cd playback recording - check ENABLE cd recording on this drive driver - update or uninstall reboot your computer 3. go to look for the EXACT model of your toshiba notebook a) download latest BIOS b) download the cd driver Goodluck!

Posted on Feb 01, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I can not burn a cd with GH24NS70 cd/dvd drive . No software with the drive. Can you e-mail me the software for this drive. Thanks....

there are plenty of free burning software programs on the internet

Active ISO Burner will allow you to burn an ISO image file to CD-R, CD-RW, DVD-R, DVD+R, DVD+R DL(Dual Layer), DVD-RW and DVD+RW (including double layer, DL). Active@ ISO Burner software accepts command line parameters to automate ISO images burning process.
Burn audio, video, and data CDs/DVDs and create and burn ISO files. Instant CD & DVD Burner is the ideal choice for anyone looking for a simple but full featured CD/DVD burner. Build and burn ISO files on the fly and compile all kinds of audio, video, and data CDs and DVDs from any kind of file (MP3, WAV, AVI, MPEG, DIVX, XVID). Instant CD & DVD Burner supports all major drives including CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, and DVD-RAM (SCSI, IDE, EIDE, and USB 1.0 and 2.0).

there are plenty of free burning software programs on the internet
Burn4Free CD and DVD is a burning solution that's compatible with more than 3,000 DVD, Blu-ray and CD burners. Burn data and audio from different file types (WAV, WMA, MP3, OGG, FLAC, WavPack, and CDA). Burn and save ISO files, open and save your project to disk, verify content, print compilations, copy DVD, copy BLU RAY and import your audio compilation from M3U and ASX playlists. The drives supported include dual-layer DVD, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, and DVD-RAM, BD-R, BD-RE (SCSI, IDE, EIDE, and USB 1.0 and 2.0).

Sep 06, 2011 | LG ELECTRO LG DVDRW GH24NS70 24X SATA with...

2 Answers

Keep getting incompatible disc error

what if you try other dvd-r brands. just a suggestion.

Sep 23, 2007 | JVC Everio Share Station DVD Burner Burner

1 Answer

I can copy a movie but when I go to burn movie on blank disc It tells me it needs a double layer disc why Ive burn movies before on sigel layer and have never had this problem before

The movie exceeds the 4.7 GB size, therefore you need to use the two layer whcih can store about 8.2 GB.

In other words, your movie is to long to fit on single layer!

Jan 26, 2010 | HP dvd1170e DVD-RAM Burner

1 Answer

Burning to cd

According to hp help and support
When using iTunes for Windows you may get a disc failed error. An unknown error occurred (4280)
In this situation, if you attempt to burn a disc, the following error message may display: The attempt to burn a disc failed. An unknown error occurred (4280) You can resolve this error message by modifying a file in the iTunes CD Configuration folder. First, you need to verify the model of optical drive present. Verifying the Model of the CDRW/DVD Drive Verify that your PC has a Sony CD-RW/DVD CRX830E optical drive installed:
  1. Open iTunes.
  2. In the iTunes Help menu, click Run CD Diagnostics .
  3. Insert an audio CD in the optical drive.
  4. Click OK .
  5. View the results in the CD Diagnostics window:
    • If IDE/CdRomSONY_CDRW/DVD_CRX830E is listed, proceed with the procedure below to resolve the error message.
    • If another drive name is listed, this document does not apply to your computer.
Resolving the Error Message When an IDE/CdRomSONY_CDRW/DVD_CRX830E model optical drive is present, do the following steps to resolve the error message: CAUTION: Take care in using the following steps.
  1. Close iTunes and any other files and software that are open.
  2. Click Start , My Computer , Drive C: , Program Files , iTunes , and CD Configuration to view the files in the CD Configuration folder.
  3. Locate the file gcdrtype.cfg in the CD Configuration folder.
  4. Right-click the file gcdrtype.cfg .
  5. In the drop-down menu, click Open (you may need to select Notepad ) to edit the file gcdrtype.cfg in Notepad .
  6. In the Notepad window, scroll to the bottom lines of the file gcdrtype.cfg .
  7. Locate the line that reads: DRVGENERALFLAGS = MODESEL_NOPAGE01 | MODESEL_NOPAGE05
  8. At the end of this line add " | NOSENDOPC " (the first character is a blank space), so the line then reads: DRVGENERALFLAGS = MODESEL_NOPAGE01 | MODESEL_NOPAGE05 | NOSENDOPC
  9. At the top of the Notepad window, click File , Save .
  10. At the top of the Notepad window, click File , Exit to close the window.
  11. At the top of the CD Configuration window, click File , Close to close the window
  12. Restart the computer.
You should now be able to burn an audio CD without displaying this error message. ---------------------------------------------------------------------------------------------If this answers your question please rate this as fixed.
Thanks for using fixya support..You have a wonderful day

Jun 03, 2008 | Samsung SH-S182 DVD±RW Dual Layer Burner

2 Answers


Only dvd burners with Double Layer DL DVD R Media compatibility are able to burn the Double Layer Media. If your dvd burner does not have the capabilities, it is possible to be upgraded to burn Double Layer media, check your burner manufacturer for details. Other ways to say it is DVD+R DL media, Double Layer DL Media, Dual Layer Media, and DL DVD R Media.

Feb 09, 2008 | CD & DVD Burners

1 Answer

Burning dvd data

its telling you that the dvd are not being closed, do you wait until the computer tells you its finished before you eject the disk, most lite on dvd's will eject themselves when done.

Dec 13, 2007 | Lite On Lite-On SHM-165H6S DVD+R/RW -R/RW...

2 Answers

Unable to burn DL discs

Whats ur DVD specs, it has to be DVD-DL capable, not just and DVD can burn both DL

Dec 09, 2007 | Sony DW-G120A DVD RW Dual Layer Burner

1 Answer

Problems Burning DVD's

Ya didn't say what Operating System?... Ensure ya have all the correct "Settings" in the Burn software. Sometimes the actual type of DVD media can be an issue... some dvd's just don't "Like" some DVD's I have found... try the best brand ya can afford... if still no go.. try Alcohol 120% & CopyToDVD both use their "Own" "Drivers" and I have had great success.. where others have failed..

Aug 07, 2007 | Optorite DD1603 DVD±RW Dual Layer...

Not finding what you are looking for?
Toshiba (SD-R5372V) DVD RW Dual Layer Burner Logo

736 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba CD & DVD Burners Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

57279 Answers

Cosma Papouis
Cosma Papouis

Level 3 Expert

404 Answers

Are you a Toshiba CD and DVD Burner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides