Question about GE Profile JTP18 Electric Single Oven
In the last two days we have experienced an F7 code on our GE Profile Oven. At this time none of the options work on the key pad. The only button that will do anything is the Start button that will stop the alarm for the F7 code. Can any offer some advice on what this problem might be and how to resolve it? I have seen some posts on cleaning some connections in the touchpad control panel, but I do not know how to get the control panel off. This advice is appreciated as well. Your help is appreciated, Mr T
The F7 problem is usually caused by a short circuit between segments of the ribbon cable connecting the touchpanel to the ERC. Open the touch panel. Insert a slip of paper (yes paper) between the two segments of ribbon cable where it exits the slot in the touchpanel. Try to work the paper down as far as possible. A piece of file card may work better. See the attached photo. If you have a metal touch panel, also add slips of paper between the ribbon cable and the edges of the slot. I have shared my solution with over 795 folks with the F7 problem. Most report success. Cleaning the contacts is a myth. It is only a short time solution as when you move the cable you are temporarily disrupting the short circuit, but it will grow back. The short is caused by what is know a dendrite. It is a growth from the silver traces on the membrane switch conductors. If you want more technical information, contact me at email@example.com. The solution should work for all ovens made by GE including Kenmore as far back as 1998. Don't be concerned about putting paper in the top of the oven. GE places a set of instructions in the top of the oven. Many folks have replaced touchpanels only to have the problem return.
Posted on May 29, 2007
Amazing....I put an index card in the slot between the membrane switch and the metal housing and all the buttons worked. After 1 year of having to cut the power off at the breaker to get the lower oven to turn off it is that simple. Thanks so much for your efforts!!
Posted on Mar 23, 2008
So far so good. You may have saved my marriage, well at least a few hundred hard earned dollars. I haven't like GE since I found out they owned MSNBC and the most liberal news crew in America.
Thanks again and its not as important who you vote for as long as you vote! Viva America!
Posted on Sep 24, 2008
Incredible...I put in a business card as per Powerman's suggestion and lo and behold no beeping, no F7. That was almost 24 hours ago. I have a 1997 GE wall oven.
Posted on Aug 30, 2008
Thank you powerman! The business card worked for about a year. Next time I used heavy plastic cut from doorknob packaging I recently purchased. Stiffer than a card so you can really get it in the slot without bending or ripping. Works great!
Posted on Jul 18, 2010
WE USED A BUSINESS CARD AND IT HAS NOT BEEPED SINCE. IT HAS BEEPED FOR 5 YEARS UNTIL WE DID THIS EVEN AFTER REPLACING THE COMPUTER PANEL 3 TIMES AT $300+ EACH TIME!!! THIS FIX IS A MIRACLE. WE HAD CLEANED THE CONTACTS MANY TIME AND THAT ONLY LASTED A VERY SHORT TIME AND IT WAS BEEPING AGAIN. TRY THE PAPER FIX! IT WORKED!!!!
Posted on Sep 17, 2007
Tried the eraser trick only to have all touch buttons fail. Inserted my business card as you have described and BoooYaaah!!! you just saved me major money in tight times. Thanks for the detailed solution and photo. Good things will happen to you.
Posted on Apr 11, 2010
If you are having a problem applying my solution, email at:
I will send detailed instructions.
Posted on Apr 25, 2013
Yes, it works! Thanks Powerman you're the Best!!
Posted on May 17, 2010
Well day one and wow, how simple. It works, no FO, no F7 problem. Who would have thunk. Thanks Powerman!!!.
Posted on Aug 23, 2008
I tried the paper fix, and problem still returned within three weeks.
Posted on Jun 23, 2008
Try cleaning the contacts of the ribbon cable on the main control pad. That fixed my F7 problem. Access: TURN OFF OVEN POWER! Find 3 screws on bottom edge of plate over control pad. When they are out the pad becomes accessible. A very helpful repairman from Crane Appliances here on Martha's Vineyard said never spray front panel to clean it - gunk can drip onto back of control pad & interfere with contacts over time.
Posted on Jan 11, 2007
I have a double oven, tried the card fix, but the f7 came back with heavy use. When i replaced the oven I notice that the sceen over the cooling fan on the back of the oven was 100% blocked with dust. This would explain why the fan would run for ever and why the f7 would go away after I removed the control panel. I think this was the only problem.
Posted on Jan 25, 2010
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