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Make sure that the USB cable is properly plugged in and use the original cable that came with your player.
Computer in Hibernation mode Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.
USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
USB Port location Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device.
Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest Firmware.
AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available at SanDisk web site.
The Sansa charges via the USB cable. Fully charged, it should be good for 12-15 hours of playing. Be aware that not all computer USB ports put out enough current to charge external devices. If your computer doesn't charge the Sansa, try a different computer. You can also charge the Sansa using other USB charges, such as you'll see for charging cell phones from a wall outlet or a car cigarette lighter.
There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do... 1. plug the payer into your USB port. or wall charger 2. switch thje palyer on using the mechanical switch (on the side) 3. turn it off by either holding down the play button, or selecting "System" from the menu 4. The screen will go black and the battery will begin charging.
I have sansa clip which i believe behave the same it never says charging it always says connected but that does not mean it is not charging .
leave your sansa connected for a while and then see if the battery meter has changed .
hope it helps
What i would recommend you to do is to uninstall the device and
reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware
then device manager...look for the sansa device..it usually located
under portable device..if its not showing there i would recommend you
to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download
.Then check the mode of yuor device to make sure it sunder MTP not
msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media
player click on tools, options and click under privacy...clear the
history and caches...after you finish you can plug the device on the
back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>
And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you.. Please rate accordingly Thank you
sometimes if the mp3 is very cold or if it has been completely drained from battery it will do that, first try using a charger that you might have for your car, or something that you can charge it from a wall outlet.
You MAY have a power glich. In which case, hold the power/menu botton down for 20 seconds or more, then connect it to the computer.It's best if you use a USB input that's NOT part of a Multi-USB base, as those DO cause power gliches.
My friend give me a sansa mp3 player BB0703UBB. When i charge it in my PC and i forgot to unplug sansa mp3 player BB0703UBB after half hour i plug it. But the power is not working. i cannot open and play it anymore. I try to insert it on my PC but then it says unknown device. HELP!