I can navigate the menus, connect it to my computer, charge it, sync it, etc. I can also play music video's without any problem. BUT when i try to play a song it stops working. I press play and it goes to that song, but never plays the song. Instead, I hear the hard drive running then the backlight dims, then the ipod turns off, and turns on back on.
I have tried resetting it several times by holding down the menu and select button, but i still have the same problem I have tried restoring it using itunes but i still have the same problem.
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Re: only playing video, no music
It sounds like a problem with your hard drive. I know it sounds strange when everything else is working but in my experience and I've fixed thousands of iPod videos. 95% of the time, if the logic board is actually functioning, if you have a fault it's the hard drive.
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If iPod shuffle isn’t playing music â iPod shuffle might not have any music on it. If you hear the message “Please use iTunes to sync music,” connect iPod shuffle to your computer to sync music to it. â Slide the three-way switch off and then on again. â Make sure the earphone or headphone connector is pushed in all the way. â Make sure the volume is adjusted properly. A volume limit might be set. See “Setting a Volume Limit” on page 25. â iPod shuffle might be paused. Try clicking the Center button on the earphone remote
Let the battery completely drain, and after a while charge it using the charger available else thru computer without turning it on.. let it charge for 50% and then try switching it on. Try this if not get back to me.
To charge your player, with the player on OFF, connect it to a computer or other charging device. Then, after everyting is connected, then turn your player to ON. (For some reason, my player doesn't charge if it is already ON while being connected to the computer or other device.) It will charge.
This is the solution that I use for the music. Connect you player to the computer. Turn it ON after being connected. Go to FILE NAVIGATIONN. Copy your music there. (not in any forler, but as a separate entry in FILE NAVIGATION) Next, disconnect your player from the computer. (Use the SAFELY REMOVE HARDWARE feature for this.)
On the player, there is a PLAY button (NOT THE ONE MARKED "M", BUT THE ONE WITH THE RIGHT FACING ARROW WITH THE TWO BARS) next to the volumn button. After going into the FILE NAVIGATION menue, scroll down to the song(s) and/or music you want to move. Click the song using PLAY. You will see three options: MOVE, COPY, and DELETE. Scroll down to the MOVE option. In the main menue of FILE NAVIGATION, scroll down to MUSIC. Now click the "M" button (the one next to the button with two arrows and one bar). A screen will come up that says that the file is being moved. The song will now be in the MUSIC folder.
You could use the COPY or DELETE features for their respected funtions if you want to when these functions appear.
You do it the same way that you delete music: Press your top right button to display the menu ("Settings", "recording", etc.). Roll your wheel to "Video"; press the navigational part of the scroll wheel to highlight the video that you want to delete. You'll then get options to "play", Add Now Playing, Play All, etc. At the bottom of those choices you will see the word, "delete". Scroll down to it and press the navigational button to highlight it. It will indicate a "No". and a "Yes". Scroll to "yes" and press the navigational button to delete it.
First is to navigate to the settings menu and change the unit from "file & folder" to "media manager".
Connect the player to your PC via USB cable.
The player will look for a media manager capable application (BBDMS, WMP10 or 11, Rhapsody, Media Monkey, etc).
Once connected with the media manager software, you will need to make sure the device is authorized with the software and then re-acquire the licenses.
Different software have different processes for athorization of devices and licensure of songs, so I can't be of any more help unless I know what software you're running and what OS on your computer you are using.