Question about Canon i80 InkJet Printer

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Problem with printing

When I turn the printer on, the green light flashes green then yellow continuously. When I try to print, I get the following message: Service error 5C00. Cancel printing and turn the printer off and then back on. If this doesn't clear the error, see the printer manual for more detail. I have turned the printer off then back on and the same thing happens. I cannot find my manual so I was helping to get some advice.

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Re: Problem with printing

Sorry the manual doesn't help much either... this is what it says, "POWER lamp flashes alternate green and orange Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem remains, contact a Canon service representative."

You could try the following reset code which works when reseting after emptying the waste ink tank:

Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

Hope it helps

Posted on Jan 20, 2009

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Re: Problem with printing

Canon has a decent trouble shooting guide for this model: Click on the Step-by-Step Troubleshooting link under Tech Support Unfortunately it does not give any possible solutions for blinking lights. The user guide on the other hand does. You can download this under Downloads -> Product / Software Manuals Here is a summary of what the flashing lights could mean: Two flashes: Out of paper or paper feed error Reload the paper correctly and press the RESUME/CANCEL button. Three flashes: Paper jam If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button. See Paper Jams Six flashes: No print head installed Install a print head. Seven flashes: Print head is defective Contact the Customer Care Center. Eight flashes: Waste ink tank almost full Ink used for cleaning is absorbed in the waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing. Important If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required. Canon recommends to contact the Customer Care Center as soon as possible. Once the waste ink absorber becomes completely full, printing will no longer be possible. Nine flashes: Ink tank is not installed properly Open the print head cover and press the button of the ink tank and reinstall the ink tank properly. Ten flashes: Battery level is low Charge the battery. For details on how to charge the battery, refer to the manual supplied with the battery. Eleven flashes: A specified period of time has lapsed without receiving a response from the digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer Disconnect the camera cable, press the printer's RESUME/CANCEL button and reconnect the cable. If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use digital cameras or digital video camcorders that are compatible with this printer. POWER lamp flashes alternate green and orange: An error that requires contacting the Customer Care Center may have occurred. Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes. If the problem remains, contact the Customer Care Center.

Posted on Oct 03, 2006

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Re: Problem with printing

I just solved my 5C00 problem. Since the error message occured after a paper jam, I opened both top covers, gently pulled the ink cartridge to the center and carfully examined the inside of the printer. I noticed a small piece of paper stuck under the main roller on the far left side. I gently pulled it out with tweesers and ...surprise...the yellow blinking light was gone.

Posted on Mar 21, 2008

Re: Problem with printing

Its true, the handy manuel tells you to contact your Canon Care Centre when the light flkashes alternately green and brown. When you contact them ,however, The Canon Care centre says they do not have support for this model (iP1500) and so when the waste ink absorber is full they suggest that you the printer out and buy a new one ( aka replace the machine). This is so environmentally irresponsible that some journalist should check it out.

Posted on Apr 17, 2007

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