Question about Powerware PowerRite Plus UPS System

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Powerware 9330 15kVA UPS

Hi,

We've got a 9330 UPS that's giving us a no bypass error. We're using this UPS to step down power (to US voltage) and provide battery backup. It's working well, but it's giving us 60Hz on the output but our mains are 50Hz, it sees 50Hz and is wired for 50Hz at the back, but it's giving us 60Hz out. Do you know to change the output to 50Hz?

Thanks,

Quasi

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Did you fix this problem?

Posted on Jul 11, 2009

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The problem is probably not input voltage. Most UPS's will step up or down voltage to give, in your case, 220v. Depends on which outlet you connect to. Irons are resistance heaters, and as such will draw a significant amount of power. e.g. most consumer USP's will warn NOT to connect a laser printer to the battery back up outlet, but rather non-backed up outlets. Better yet, IMHO, connect it directly to a primary connection (i.e. a wall outlet).

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This unit will require you to Brain dead the whole UPS.
To see if it is actually a condition that exists with the hardware or if it was just a lock condition.
Steps:
1)Power down unit completely
2)Unplug all batteries
3)Unplug from wall

4)Leave unplugged for about 5 minutes or so WITH NO POWER AT ALL.

5)Plug batteries back in
6)Plug back into wall
7) Turn unit back on

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If it does not return your good to go.

If the error returns. You have to replace the WHOLE battery pack.

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I WOULD LIKE TO BUY A NEWPowerware 9330-40kva UPS UNIT, COPLETE WITH BATTERIES .how much would that cost?


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Powerware was purchased by Eaton and they continue to provide support for all Powerware products. In the U.S. call Toll Free: 1 800 843 9433 (International: +1 919 871 1800) or
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Step 2. If step 1 cleared the alarm try distributing the decives across the outlets differently.

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