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Install updates I have downloaded three updates : KB957257 KB955466 KB957938 but the installation is failed. I have followed the resolution proposed but It does not help. Please help me to install these updates because every time I start the computer it reminhs me to install these updates and when I stop using the computer it reminds me again. How to solve the problem? Is it necessary to install them and if I don't install these updates will the automatic installation still work. Thank you for your help. Nguyen Xuan Dien

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  • nxdien Nov 05, 2008

    I have tried to install separately the three files but it failed No file has been installed. I would like to ask for more help.

    Thank you in advance

    Nguyen Xuan Dien

  • nxdien Nov 05, 2008

    Nobody can help me after the inappropriate advice. Please help me again if someone could do.

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Have you tried to install them individually? When you click the yellow shield in the taskbar and get the window where you can select Automatic or Custom Install, select Custom and just select 1 of them. Try that for all three.

BTW, the first 2 updates you mention are for Office 2003 programs (Outlook and Excel) and the last one is for Silverlight. Do you have all of those installed on your computer?

Posted on Nov 04, 2008

  • Wayne Mineard
    Wayne Mineard Nov 05, 2008

    Good luck with more help after rating me Inappropriate. You just scared others away.



    Again...good luck.

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Wont install its a ZEN V PLUS ON WINDOWS VISTA PREMIUM ERROR 10 MAY BE O.S. PROBLEM THE NEW APPLICATION RIGHT FROM OEM FAILED TO INSTALL MULTUBLE ERRORS for the zen its 4 years old so dont kill me is it...


Welcome to FixYa!

Solution 1.
Do Windows Update. It will download and install the service packs that you need as well as the latest driver for your ZEN V Plus if it has found one. Make sure to install all the suggested updates.
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Solution 2.
Install the driver/software manually. (Make sure you installed windows update)
Requirements:
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  • USB 1.1 port (USB 2.0 recommended for faster transfers)
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Jas247

Jul 03, 2011 | Operating Systems

2 Answers

Microsoft updates do not install


You have not said which OS you are using so; from http://support.microsoft.com/kb/943144

When you try to install Windows updates from the Windows Update Web site, the Microsoft Update Web site, or by using Automatic Update, you receive a message that the update is not installed successfully. Additionally, the update is not displayed in the update history.

You may experience this issue in the following scenarios:

Scenario 1 You try to install updates after repair a Windows XP installation by using the Windows XP CD.
Scenario 2 You perform the following operations before you try to install Windows updates:

You perform a new installation of Windows XP Service Pack 2 (SP2).
You visit the Windows Update Web site, or the Microsoft Update Web site.
Note When you visit the update Web site, the latest version of Windows Update software will be installed in your computer.
You install Windows XP Service Pack (SP3) without a restart.
You try to install Windows updates after the install of Windows XP SP3.

Then cause ;

This issue occurs because the Wups2.dll file that is included in the latest version of Windows Update is not installed correctly.

For scenario 1, the registry entries that correspond to the Wups2.dll file are missing after the repair install of Windows XP. The release version of Windows XP does not contain the Windows Update software.

For scenario 2, the registry entries that correspond to Windows Update are changed back to the Windows XP SP2 version if you did not restart the computer before you install Windows XP SP3. The registry entries for the Wups2.dll file are changed to pointing to the Wups.dll file that is included in the release version of Windows XP SP2.
To resolve this problem, use one of the following methods;

Method 1: Download and install the Windows Update Agent,
For an x86-based computer; http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x86.exe

For an x64-based computer http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x64.exe

Method 2: Register the Wups2.dll file,

To have MS register the Wups2.dll file in Windows for you, go to http://support.microsoft.com/kb/943144#FixItForMeAlways.

If you prefer to fix this problem yourself,

To register the Wups2.dll file in Windows, follow these steps:

1. Stop the Automatic Updates service. To do this, follow these steps:
a. Open the Command Prompt window. To do this, click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv

2. Register the Wups2.dll file. To do this, follow these steps:

a. At the command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll

Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll

b. Click OK if you receive a verification message.

3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:
net start wuauserv

4. Exit the Command Prompt window. To do this, type exit at the command prompt, and then press ENTER.

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2 Answers

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1 Answer

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Just follow the stes below:

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1 Answer

How to install updates


Hi User ,

In order to install updates ,Follow the steps below

A) In order to install the updates manually go to www.update.microsoft.com

Or else configure the update to install automatically by following this steps

B) Click Start, click Run, type sysdm.cpl, and then press ENTER.

Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them option.
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Choose the appropriate option and click on apply and ok


Please let me know if it worked

Thanks and regards
Aboobacker sidiq
Internet explorer Specialist

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