Question about Janome Memory Craft 5700

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Janome 5700 handwheel stuck/inside pulley stuck

Handwheel won't turn. when changing fuse noticed handweel was stuck. outside belt turning freely but inside belt/rods are stuck. when machine turned on, indicates up/down needle; when pressed makes loud noise and says"stopped for safety purposes". needle is stuck in drop feed/needle hold.

any suggestions?

thanks!
melanie

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  • Anonymous Mar 21, 2014

    the needle will go down and up once, then stop with the above error message

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  • Janome Master
  • 1,388 Answers

The error message relates to the motor sensing that it is working unusually hard.........the extra strain will have a physical cause, generally in the hook and bobbin region.......something blocking or slowing things down, so....... 
Remove needleplate and bobbin case. 
You will probably find an accumulation of lint in and around this area, also possibly in the feeddog channels. 
Use a small brush and vacuum with crevice tool to remove the lint and wipe the hookrace with a tissue moistened with methylated (denatured) spirit to remove any dirt deposits. 
Also check that the bobbin case is not damaged on the top surface by needle strikes or on the underside rim by the hook gouging as it spins. 
If damage is present but mild, you can use very fine emery paper to smooth surface, if more severe, replace the bobbin case. Don't forget to change needles regularly too. 
Best of ......
 www.bargainbox.com.au 

Posted on Nov 21, 2008

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