Question about Dell 948 All-In-One InkJet Printer

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Paper jam followed by printing pics

I purchased Dell 948 early this year, and after the first pic printing, regular papers started to jam. It did not feed paper straight into the machine as it supposed to go, instead, it feeds only on one side.
It seems that one of feeding rollers stop feeding papers. So, the paper got twisted at its roller, and papers stuck and jammed.
Dell replaced with another 948 machine on warranty, but this paper jam happened again after printing pics.
Can anyone help me on this feeding problem?

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  • Brittanyp018 Dec 01, 2008

    I have the same problem. I am in college right now so that is a big problem for me, I can't hand in lopsided reports. This is getting so fustrating. I guess I'll just buy a small printer, on that prints and thats it!

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Just check to see if there is any obstructions were the paper is going through, unplug printer cables, press power button for 20 seconds without any cables connected, it will refresh printer memory, connect cables back,try photocopy, if nogo, printer fualty

Posted on Nov 14, 2008

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1 Answer

I have a dell 948 all in one printer, clear paper jam then press check. There is no paper jam. I have follow instruction and site recommendation, ran printer software, problem still exist, please help


This is a known issue with Dell all in ones.

It's a problem with the power supply inside the unit.

If you were in the middle of a print job, though, and it jammed, do recheck as I've been caught out
with a paper jam where a tiny partical of paper was doing the jam. Look carefully before contacting Dell support.

Dec 31, 2010 | Dell 948 All-In-One InkJet Printer

2 Answers

Paper jam


Here are some useful steps you can try:

try to power cycle the printer for about 2 mins. then try a test print with just single paper

Make sure that the paper is aligned properly.

You can also check if there's any foreign object stuck inside the printer

If you are able to reach the paper roller on the printer, try cleaning it.

Lastly turn off you printer, try to lift your printer up, put it in an upside down position
then shake it from left to right for about a min. then turn the printer on again
try a test print.

If none of this steps resolved the problem
then the issue is with the printer itself.

Hope this helps.

May 16, 2010 | Dell 948 All-In-One InkJet Printer

1 Answer

I have a dell 948 printer and says there is a paper jam and there is no paper in it. I have unplugged it and restarted it still says paper jam. Is there a reset button? How do i get rid of paper jam???


Hello there You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 11, 2010 | Dell 948 All-In-One InkJet Printer

1 Answer

My Dell 924 printer starts pulling the paper sideways but then jams and won't print. Does anybody know how to clear this? Is there something that I can reset?


Hi,
Unplug the power adapter from the printer and then remove the papers from the printer , open the printer cover and look for any obstructions , lift the printer and shake it firmly, turn the printer upside down and gently tab on it , roll the paper tray rollers manually , put back the power adapter and then try printing a document with only one paper in the paper tray if it still gives the same error then its an issue with the printer and if the printer is under warranty then get the printer replaced.
Click Here to download manual.

Please rate my response!!
Thanks, SF

Jan 28, 2010 | Dell 948 All-In-One InkJet Printer

2 Answers

Clear Paper Jam message on my Dell 948 nAll in One


press cancel button,, for 30 seconds, it will reset, either, press, on/ off button once.

Jan 17, 2010 | Dell 948 All-In-One InkJet Printer

2 Answers

Dell 948 false paper jams


After you lift open the top, look below the shiny bar that the Print Head slides left/right on. You'll see a row of 8 tiny rollers. In between the middle two rollers (rollers #4 and #5 from the left), look for a small plastic tab sticking up between them. Touch this tab with the tip of a ball-point pen to see if it pushes down. If it does, then push the "checkmark" button on the control panel.

Dec 18, 2009 | Dell 948 All-In-One InkJet Printer

1 Answer

Paperjam when paper doesn't even go through the printer


i guess there might be a torn paper stuck up inside but'll have to cnfm only on opening the cover

May 25, 2009 | Dell 948 All-In-One InkJet Printer

1 Answer

My printer won't print because it says that there is a paper jam, but there is no paper left jammed in the printer. I don't know how to solve this considering there is no actual paper jammed in the...


HI,

it seem there was still left paper in yur printer
please open again the cover and look very carefully for the paper
even how small it is it will still cause a paper jam.

after that turn off your printer and try to open it again.

any changes happen let me know.

thanks,

Mar 30, 2009 | Dell 948 All-In-One InkJet Printer

3 Answers

Printer 948 false paper jam


Tonight, I fixed my neighbor's Dell 948 printer with false paper jam.

After you lift open the top, look below the shiny bar that the Print Head slides left/right on. You'll see a row of 8 tiny rollers. In between the middle two rollers (rollers #4 and #5 from the left), look for a small plastic tab sticking up between them. Touch this tab with the tip of a ball-point pen to see if it pushes down. If it does, then push the "checkmark" button on the control panel.

That's what I did to fix my neighbor's printer.

Sincerely,
John

Jan 05, 2009 | Dell 948 All-In-One InkJet Printer

1 Answer

Dell printing problems


Try fanning the paper and see if that works.

Jun 30, 2008 | Dell 926 All-In-One InkJet Printer

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