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HTC Touch Pro - During phone calls (telstra network the phone will completely tun of and carry out a reset. This doesn't happen on all phones though. Any help on this would help otherwise I'll be going back to my old phone.

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Sometimes, these kind of problems occur in mobiles with SIM cards due to the contact problems of the card with the contact points.

Try cleaning the SIM contact points.

I hope, this solves your problem. :)

Posted on Nov 09, 2008

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Latest mobile units are attack by some sms virus, have your mobile scan.

Posted on Nov 05, 2008

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Check for the Battery connector, if there's a lose connection, the battery cannot provide the necessary current esp. More current is drawn when the phone is connected to network.

Posted on Nov 05, 2008

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Hi everybody. I got a problem with my htc incredible s. During phone call, callers report to me that they hear their voice back. Is this is the hardware problem or the code problem or something else ??


Try to hard reset your phone it may be a software fault.
But it can also be a hardware issue so if the hard reset doesn't solve the problem then take your phone to a hardware expert.

Feb 15, 2014 | HTC Touch Pro Smartphone

1 Answer

I made a combination password for my HTC Touch Pro 2 and the code is 2416. i typed that in but it says that my password is incorrect. how do i unlock it?


Try reset your phones, by press the soft button reset in back of your phones. If it's not working call your original mobile phones provider and asking them about HTC Touch Pro2 unlock code, you will be asked for some question why you need that code. You just need to explain to them your condition and they will process your request aproximately 2 weeks before you get HTC unlock code. Don't forget to pay a some charge from your network provider. Otherwise if you need this code so urgent and more cheaper cost you can try to buy from third party sites.

Mar 10, 2011 | HTC Touch Pro2 Smartphone

1 Answer

I have a Touch Pro 2 from Sprint. I can't receive text messages or calls.


Reset your phone then try again, if still not working unlock your phone network using htc touch pro2 unlock code. This code can you get from your network provider or you can buy from online htc unlock code retailer.

Dec 26, 2009 | HTC Touch Pro2 Smartphone

2 Answers

I bought a UTC Touch 3G in Singapore fot use in Australia. I can see it has an option to connect to the 850 MHz band used by Telstra in rural areas but it does not connect via that frequency. Any...


Do you have the latest ROM installed? If it is a non-branded HTC you can look on the HTC website, otherwise you will need to check with the phone provider's website. There is a newish Radio rom which may help, I use xda-developers.com a lot, their forums have the latest and most up to date radios which may help.

Dec 13, 2009 | HTC Touch Pro2 Smartphone

6 Answers

HTC touch pro frequently requires reset


HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.

So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.

I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!

Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.

I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!

My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!

Sep 26, 2009 | HTC Touch Pro Smartphone

1 Answer

My slide-out keyboard on my HTC-pro doesn not work.


That happen to me with my 1st phone. Reset the phone from the little reset button and if that doesnt work then take it to your companys store and they should replace it for free because that means the phone is defected, as I call it.

Jun 18, 2009 | HTC Touch Pro Smartphone

2 Answers

How do i hard reset my touch pro?


Well bunny took it from long way.
Use the stylus and push the little button on the right just beside miniUSB connector for 2 seconds. There is mark for headfones ( a bit confusing). This will perform SOFT RESET.

Rate me if helped.Thanks.

Apr 17, 2009 | HTC Touch Pro Smartphone

2 Answers

My HTC Touch Pro turns completely off in the middle of the night


I think I have found out the way to solve this problem! I think! Ok on my phone I changed the power settings. Go to settings>all settings(if on touch flo)>system tab>power>advanced tab> then uncheck the two boxes that says "turn off device if not used for". Hopefully this works because I don't want to trade in my htc for another phone. Try it out and let me know if this works for you or not.

Mar 30, 2009 | HTC Touch Pro Smartphone

1 Answer

Phone resets itself while talking


Try processing a PRL update. This has to be initiated through customer care. Give them a call and request that they set your phone number for a PRL update and then after hanging up with them you will dial *2 and follow the prompts for this request. This should provision your phone with the surrounding towers and improve your signal strength. Also, of course, make sure your battery is fully charged. WinMobile phones aren't known for their battery life.

Mar 30, 2009 | HTC Touch Pro Smartphone

1 Answer

Does HTC Touch HD have same issue as my TyTN II?


it's right, during a phone call in HTC HD, the screen may shut down but you can easely turt it on again by presseing the on/ off botton once.

for touch pro, am not sure but it seems to be the version came after HTC HD, so all the problems in HTC HD should be solven in Touch pro.

Mar 17, 2009 | HTC Touch HD Smartphone

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