Question about Dell Inkjet 720 Printer

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Loading Software I can't load the software on my Dell computer for my 720 Dell printer. I get the Error message..Specified print monitor unknown. If I do restore and the software on on there I get Can't communicate with computer. I have the same problem with a Lexmark printer. I've used both before but can't now. had SP3 on my computer but had to reload XP and now I can't print.djdad

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  • djddad Nov 18, 2008

    This did not fix my problem! I even bought PC Tools Registry Mechanic and used it. I still have ther same problem.djddad

  • djddad Jan 09, 2009

    I just bought a new HP printer! That solved my problem.



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Install the printer driver first (do not connect the printer yet until installation procedure asks you to connect the printer)
then set it as your primary printer

Posted on Nov 04, 2008


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When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem

It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

    Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Problem installing my 720 printer

    This is the way of the gods and of course the mandrins at Dell.

    Try going to the dell website, follow links to support and/or downloads to find the drivers and other software you need.

    If you can't find it there, use there "contact us" links to 1) demand and explanation and 2) get the software you need.

    May 12, 2010 | Dell Inkjet 720 Printer

    1 Answer

    No Software from disk will not load using Vista

    hi, i guess your os is definitely corrupt. in such case i advice you do a clean forma of the os. just back up your files and then format it with the os installation cd

    Jan 23, 2010 | Computers & Internet

    1 Answer

    Can you help me install my dell 720 printer with the drivers download from dell? My 720 dell printer installation disk was lost and I have had NO success reinstalling the printer with the drivers download...

    you can follow these steps:

    1.Check if the firewall is blocking any printer services

    2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

    3.Disable all the firewalls

    4.Uninstall the printer driver and software

    5.Delete any items under the ff keys:
    HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

    HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

    HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

    HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

    6.Delete any non default items under the ff keys:
    Default items are as follows:
    AppleTalk Printing Devices
    BJ Language Monitor
    Local Port
    PJL Language Monitor
    Standard TCP/IP Port
    USB Monitor
    Windows NT FAx Monitor
    7.Delete any items under the ff keys:


    8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
    Ensure there are no documents in queue.

    Disconnect printer’s USB cable.

    Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

    From the start search box type spool and press .

    The spool folder located at c:\windows\system32\spool opens.

    Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

    Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

    9.Restart the computer.

    10.Check th services status

    Start-Run- Type Services.msc and Click on Open

    You will see long list of services

    You need to make sure following 4 Services are set to Automatically start

    Remote Procedure Call RPC
    Remote Procedure Call RPC Locater
    LexBce Server
    Print Spooler

    11.Reinstall the latest printer driver
    12. Make sure the driver you downloaded from is compatible with the operating system that you're using, for example windows xp or windows vista.

    Oct 01, 2009 | Dell Inkjet 720 Printer

    1 Answer

    Dell 720 printer

    Delete the printer icon and disconnect the USB cable. Restart the laptop, reconnect the USB cable to see if your laptop recognizes the printer. If so, install the printer driver. If not, probably USB cable or port issue. Hope this helps.

    Aug 05, 2009 | Dell Inkjet 720 Printer

    1 Answer

    Printer error ... zebra lp 2844 thermal printer

    Check your printer folder to see if there is more than one printer installed on your computer and that the Zebra has a check mark next to it making it the default printer.If everything seems o.k. I would then suggest uninstalling the printer software and reinstalling it. Sometimes a file gets corrupted or with windows (I am assuming your using windows) you never know.

    Jun 29, 2009 | Zebra LP 2844 Thermal Printer

    1 Answer

    720 dell. can't get it to print. light is blinking. I unpluged printer and computer still doesn't work. what should I do?

    Normal 0 Driver could be corrupt.
    Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came withthe printer. When the software program asks you to connect theprinter to the USB port, do so and it should again work properly.
    Hope this helps. Bud

    Jan 16, 2009 | Dell Inkjet 720 Printer

    1 Answer

    Software for dell 720

    Go to and search for "dell 720 software download" (and take your pick)

    Mar 17, 2008 | Dell Inkjet 720 Printer

    1 Answer

    Install of IBM infoprint printer drivers

    make sure you are logged on a the Administrator to the computer then try installing..

    Dec 26, 2007 | Office Equipment & Supplies

    1 Answer

    Dell 720 Printer not printing envelopes.

    I got the printer to print envelopes again. I completely uninstalled the printer, then reinstalled it by simply pluging the USB connection in. After I had first uninstalled it after the envelope problem started I had been using the 720 printer CD to reinstall it, and it still wouldn't print envelopes. I looked for and found the printer installition instructions and saw that I didn't need the CD to install it. (It was causing a software conflict). The Dell 720 Printer came with my Dell Dimension E310 PC new and the printer software was already on the hard drive. All I had to do was plug in the USB cable, and the printer was up and running like new again. Don't forget, if you don't want Dell to monitor your printer use, DO NOT check the box to allow that when it comes up during installation, other wise you'll get that icon showing up. Hope this helps. Chuck

    Jan 09, 2007 | Dell Inkjet 720 Printer

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