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2 discs stuck how to open

How do open top case? There are screws that I have never seen. Three notches?

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Is the top case were you plug in nintendo gamecube controllors? If is....you don't need to unscrew anything..it should just pop off!

Posted on Nov 26, 2008

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The disk tray won't open. this is brand


Just got mine out this morning. Googled this for two days with no success! Finally, out of despiration I took the screwdriver to the top cover. (four screws in the back, and two screws on each side) Lifted up the rear section of the cover which the released the front for removal. The input pc board is right on top of the dvd tray so little could be seen, so I removed the screws and clips holding the pc board. Make sure that you you disconnect the power before doing this however. Once you have removed the three screws, (two of which have attached grounding clips) you will need to disconnect the HDMI cable which plugs into the back of the board if you had not already done so. Now carefully plug the unit back into ac power, and while holding the board in your hand careful not to allow it to touch anything,press the open button on the front of the unit, and as you move the board slightly while pressing the button, the tray mechanism will start to try to release. Press the button several times till the tray opens completely and stops. Now comes the tricky part: Unplug the AC power plug while the tray remains open. (Otherwise the tray may close again and you'll have to go through the wiggle routine again to get it to open) Once it is open, remove the DVD Disk if there is one in there. OK, so now if you have followed these instructions so far the tray is open and empty, and there is no power to the unit, you can begin reassembly. Put the three screws and two clips back into the PC board loosely at first till you have all three started, then proceed to tighten each one. Replug the cable into the back of the PC board and then replace the top cover and the screws following the same procedure. Plug the unit back into the AC receptacle, and turn the unit on, then press the open/close button, and the tray should open and close as normal. I think what caused the problem to begin with is that I had left a DVD disc in the player for an extended period of time in the start play mode, and it either jumbled the programming or damaged the disc. I have not tried to put the original disk back in the unit to find out! I want to use it for awhile first! PS I would also suggest that onec you have it working, you might want to blow out the tray mechanism with an air cleaner spray.

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