Question about GE Thompson 2.4Ghz Phone

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Handset dead Our cordless handset does not work anymore. I have replaced the battery. When the unit is placed in the charging base the light comes on but nothing happens. Handset remains dead.

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6 Suggested Answers

  • 1070 Answers

SOURCE: Base won't charge handset

the base of your handset needs to be repair take it to a tech

Posted on Apr 04, 2007

  • 4 Answers

SOURCE: handsets are "dead"

the phone sux

Posted on Aug 14, 2007

  • 1 Answer

SOURCE: Handset No Link To Base error and no dial tone

I have the problem. I think it is because the battery i have in it was a Ni-MH and it should be a Ni-Cd. I am now looking for the right baterry Good luck Frank

Posted on Sep 17, 2007

  • 1 Answer

SOURCE: GE Model 27911 DECT 6.0 Additional Cordless Handset not working

How do I get the blue light and new voice mail cleared from this phone?

Posted on Apr 03, 2008

  • 28 Answers

SOURCE: register handset GE DECT 6.0 27918 (Lost Manual) Online Manual

Posted on Apr 12, 2009

  • 1 Answer

SOURCE: GE Model 27911 DECT 6.0 Additional Cordless Handset not working

Please note that if you have a wireless router for you computer in you house, it will definitly interfier with the 27911's registration process. Make sure you shut you wireless router first, before you try to register to the base (27909) unit. That worked for me.

Posted on Jul 12, 2009

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How do i recharge my uniden phone battery

Phone's "Status Light" Not Illuminating or Battery Failing to Charge

  • 1.Check that the base unit's AC adapter is plugged into the both the base unit and electrical outlet firmly.

  • 2.Wipe the base unit's handset holder's connectors and the connectors on the bottom of the handset with a soft cloth/rag or pencil eraser to remove any loose dust and dirt from the metal connectors.

  • 3.Place the handset firmly in the base unit holder until the "Status Light" illuminates, indicating the battery is charging.
    4.Replace your Uniden cordless phone's battery, by purchasing a compatible battery from an electronic supply store or directly from Uniden. Turn your phone's handset unit over and remove its battery door. Lift the phone's battery pack up and gently unplug the battery's wire connector by pressing in on the connector's side and pulling the connector free from the phone's circuit board. Battery installation is the reverse of removal.

    Read more: Troubleshooting a Uniden Cordless Phone '

    Sep 02, 2011 | Uniden Cordless Phone

    1 Answer

    How do i put the ring tone back in the handset

      Does the Phone Power Up?
    1. When you pick up your GE cordless phone and press a button, the phone should beep as a confirmation that a button has been pressed. If the telephone handset does not beep, or if it does not respond to any buttons, the battery may be in need of a recharge. Verify that the cordless phone base unit is plugged in to an electrical source, then place the handset into the charging cradle. If no lights illuminate on the phone, or if charging fails to correct the issue, clean the metal charging contacts on the cordless handset and place the phone back on the charger. If it still fails to respond or to charge, the unit may need to be serviced or replaced.
    2. Does the Battery Hold a Charge?
    3. If the cordless phone charges up and appears to be ready for use but dies after only short periods of use, the internal rechargeable batteries may need to be replaced. Replacement batteries are widely available at electronics and discount retail stores. Note your phone's exact model number, as this number will be necessary when purchasing a replacement battery.
    4. Listen for a Dial Tone
    5. If the GE cordless phone powers on, and beeps when you press keys, but no dial tone is heard, one of three problems is the likely culprit. The phone's batteries may have an insufficient charge to fully power the phone, a condition that can be corrected by simply placing the phone back in the charger. If the batteries are charged, but no dial tone is heard, it is also possible that another telephone in your home or office is "off hook" or in use; verify that all telephones, fax machines and modems are securely on the hook. If there is still no dial tone, your telephone service may have been disconnected or require service by your local telephone company.
    6. Listen for Static
    7. On some GE cordless phone models, particularly older models, static may be heard if the radio signal between the handset and base unit experiences interference. Common sources of interference include unshielded electronics, appliances, and radio transmitters, as well as high-tension power lines. If your phone offers an option to change channels, try several different channels to see if the static is eliminated. If static continues to exist, or if static can be heard on wired phones sharing the same line, your telephone line may require service.
    8. Verify Your Handset is Registered
    9. Some models of GE cordless phones may display a message on the display screen that the handset needs to be registered. If this message appears, move the handset close to the base unit and press the "Prog/Mute" button near the bottom of the handset. Next, press the "Pager" button on the base unit (your handset may instruct you to perform this step). Finally, press the "Prog/Mute" button on the handset one more time to complete the registration process. Your GE cordless phone should now work correctly.The GE Cordless Phone brand is designed to deliver the conveniences of cordless home service with quality sound and features. There are many models of the GE Cordless Phone. The most current models, including the DECT 6.0, have standard features such as call waiting, caller ID, visual ring indicator, phone number memory and digital answering systems .
    10. Before you use your GE Cordless Phone, ensure that you have all the parts. Your cordless phone package should include the phone base, a handset battery pack, a battery compartment cover, the cordless handset, a wall mount bracket, and a telephone line cord and AC power adaptor. Once you have confirmed that you have all of your parts, insert the handset battery pack into the handset and replace the battery compartment cover. Insert your telephone line cord and the AC power adapter into the phone base. The phone base identifies the telephone line as TEL LINE and the adapter as AC. Plug the phone base into the electrical socket. Place the cordless handset into the base. Allow the phone to charge for at least 16 hours before its first use. Failure to fully charge the battery before its first use will result in poor battery performance.
    11. Once you have fully charged your phone, you can proceed with setting up your phone's features. If your cordless phone includes an answering system, complete this setup process first. Turn on the answering system by pressing the on/off button. The message indicator light will display. The cordless phones are defaulted to English as the selected language. To change your language preference, press the "Skip" button for two seconds. The language will change to Spanish. Next, you will set up your voice time and day stamp. While the answering system is on, press the "Answer" button on your handset for two seconds. The phone will enter the answerer mode. Press the "8" key. This will take you to the time/day setup menu. Use the number keys to set the hour and minutes. Use the volume up and down arrows to set the AM/PM. Press "#" to save. The cordless handset will also require that you give it a name. Press the "Mute" button for two seconds until the handset reads "ENTER NAME." Enter the name of the handset by using the touchtone keypad. Press the "Mute" button to save. Enter the default area code by pressing "Mute" until the phone displays "AREA CODE." Enter your three-digit area code and press the "Mute" button to save.
    12. GE Cordless Phones are designed to be simple and convenient to use. To place or answer a call, press the TALK button. You can pre-dial a number by dialing the number before pressing the TALK button. When you are ready to make the call, press TALK and the phone will dial automatically. To answer a call that is waiting on the other line, press the FLASH button. If you experience call interference or bad reception while on a call, press the CHANNEL button until your line clears

    Nov 17, 2009 | Uniden Cordless Phone

    2 Answers

    2nd request: Model 27956 GE Cordless Handset with Picture Caller ID & Slide Show. Won't work after power outage. White & gray screen only. Disconnected and reconnected as advised by service call....

    This fixed mine:


    To fix this issue:

    1. Unplug the Unit
    2. Unplug the Phone Cord
    3. Disconnect the Battery from the Handset
    4. Wait 10-15 minutes… and put back together in Reverse Order
    5. Connect the Handset Battery
    6. Plug-in the Phone Cord
    7. Plug-in the Unit

    Sep 02, 2009 | Uniden Cordless Phone

    1 Answer

    Uniden XS 1210 cordless phone won't connect to base unit

    try connecting both phones via the base that is working and see if they recognize each other. Let me know if that works.

    Jul 21, 2009 | Uniden Cordless Phone

    1 Answer

    My phone is dead

    Reset Procedure for Cordless Phones

    What is the general reset procedure for cordless phones?
    1. Disconnect Battery from handset(s)
    2. Disconnect Phone Cord from wall jack
    3. Disconnect Phone cord from base unit
    4. Disconnect AC adapter from wall outlet
    5. Allow to sit for 30 min
    6. Reconnect Phone Cord to base
    7. Reconnect Phone cord to wall jack
    8. Reconnect AC Adapter to wall outlet
    9. Reconnect Battery to hanset until you click or feel the plug snap into place
    10. Re-Register Handset by placing on main base in most instances.
    <KEYWORDS="RESET, call,? can?t tone, dial no flashing, unavailable, range, of out working, not up, messed>

    May 05, 2009 | Uniden Cordless Phone

    1 Answer

    ELBT595 Handset Not Turning On

    Check the handset battery -- if there is a slight "bulge" on one side (ie: not COMPLETELY flat) then the problem is with the battery. I had that problem and had to order a new one. That said, I just installed the new battery, and while it now charges, the handset won't connect to the base unit. The base unit works (tried the speakerphone), but there is not connection between base and handset.

    Feb 18, 2008 | Uniden ELBT595 Cordless Phone

    1 Answer

    My handset won't charge

    Try charging it in a different cradle if you have more than one handset.  This has happened to me where a particular base will not charge a particular phone.  Once charged elsewhere the problem resolved.

    Feb 14, 2008 | Motorola Mobility MD671 Cordless Phone

    1 Answer

    Base won't charge handset

    the base of your handset needs to be repair take it to a tech

    Apr 04, 2007 | GE 26938GE1 Cordless Phone

    2 Answers

    Vtech phones loosing connection to base

    You are pretty close to the solution. The problem is the charge detection in the handset. All handsets on a cordless phone detect the battery level with an hexadecimal value in the memory. Each hex value equal a volt value of the battery. EX: 3.5v = 9B
    3.6v = 9C 3.7v =9D etc... The problem is the hex value in your defective handset are all mess up. So 9B is not 3.5v anymore. Then your handset could last 1hr after foul charge or doesn't alert you before the phone goes dead due to low BAtt.

    Mar 20, 2007 | Vtech i5808 Cordless Expansion Handset

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