This is from Fuji when I emailed them with the same problem.
Is their a yellow question mark, red cross or similar next to finepix ptp
camera in device manager ?
Do you have an all in one scanner/printer or a webcam connected to windows
xp pc ?
As it is possible the above may conflict with the camera.
We will temporarily disable your scanner.
Please try the following,
Connect your scanner, switch the scanner on, right click on Computer, left
click on Properties, left click on Hardware and left click on Device
Please left click on the plus sign next to Imaging Devices, your scanner
will be listed in this section.
Right click on the scanner, left click on Disable, click on Yes, a red cross
will appear next to the scanner and please do not restart pc.
Please switch the scanner off or disconnect, connect the camera and switch
In the same Imaging devices section, right click on Finepix ptp camera, left
click on uninstall, click on OK, do not restart pc and please switch the
Please double left click on the finepix viewer program icon on your desktop,
please click on the drop down menu, SETTINGS, left click on OPERATION
SETTINGS WHEN CAMERA IS CONNECTED.
Please untick AUTOSTART FINEPIX VIEWER WHEN THE CAMERA IS CONNECTED, click
on OK and then restart computer.
After your pc has rebooted and you are back to desktop, please switch the
The Fuji camera will be re-installed, a box should appear in the middle of
your screen, click on scanner & camera wizard.
If the box does not appear then please double left click on my computer,
right click on the Fuji camera model, left click on Get Pictures and follow
the on screen prompts to download the images.
Didn't work for me and I gave in and bought a card reader, but it's worth a shot.
Jul 16, 2008 |
Fuji FinePix S5700 Digital Camera