Question about HP Computers & Internet
If you can't do a shutdown via the software, press and hold the power button in for about 5 seconds. It will turn off. Then press the power button to start booting.
Watch the monitor carefully for a message similiar to: For Setup Press F10. For Recovery Press F11. They can be any F keys, but you have to be quick. You only have a few seconds to make a choice. If you miss it, try again.
Once you press the correct F key, it should open the Recovery program on your computer. Do a full recovery.
You may also be able to initiate the recovery program inside Windows. Sometimes the program is in Start>All Programs>Accessories>System Tools>Recovery.
Posted on Nov 04, 2008
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Posted on Jan 02, 2017
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