Question about Samsung BlackJack II Smartphone

2 Answers

Start menu blank

The Start menu on my phone is now blank. All I can see are "More" and "Menu" at the bottom of the screen but can't open them. My friend was playing with my phone and I think he deleted something. Can someone please help?

Posted by on

  • 1 more comment 
  • Bhanzy Nov 04, 2008

    Hi Jonathan



    I read your solution to dogbyte's problem earlier and had tried this several times. I have also tried after reading your response to my problem but it didn't work.



    The problem is, when I switch on the phone, I can see the screen as before (with icons on the desktop), but when I click on "start", the screen is blank except for header and the footer with "more" and "menu". When I click on either of it, nothing happens.



    I hope I have explained the problem well. Would really appreciate your response.



    Many thanks for your response.



    Bhanzy

  • Bhanzy Nov 04, 2008

    Hi Jonathan



    I read your solution to dogbyte's problem earlier and had tried this several times. I have also tried after reading your response to my problem but it didn't work.



    The problem is, when I switch on the phone, I can see the screen as before (with icons on the desktop), but when I click on "start", the screen is blank except for header and the footer with "more" and "menu". When I click on either of it, nothing happens.



    I hope I have explained the problem well. Would really appreciate your response.



    Many thanks for your response.



    Bhanzy

  • Bhanzy Nov 04, 2008

    Hi Jonathan



    I read your solution to dogbyte's problem earlier and had tried this several times. I have also tried after reading your response to my problem but it didn't work.



    The problem is, when I switch on the phone, I can see the screen as before (with icons on the desktop), but when I click on "start", the screen is blank except for header and the footer with "more" and "menu". When I click on either of it, nothing happens.



    I hope I have explained the problem well. Would really appreciate your response.



    Many thanks for your response.



    Bhanzy

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi I have come across this same problem but on my Windows Mobile Standard (Smartphone version), Jonathan's advice is good but only for Windows Mobile (PocketPC version) as the Settings>Display is not available on smartphones.
You need to edit the registry of your phone to restore Grid View. The easiest way to edit your phone's registry is by using a program like "CeRegistryEditor" that allows you to do it from your desktop / laptop.
Steps to enable grid view from the registry 1. Get a remote registry editor like CeRegistryEditor 2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Shell\StartMenu 3. Change the GridView from "0" to "1" by double clicking it 4. Save changes
It should immediately work without restarting.

Posted on Jan 17, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

Hi Bhanzy,

Great question. Nothing was deleted, this is actually a software bug in Windows Mobile 6. This error usually occurs when your start menu is switched from "Grid view" to "List view". Give this a try:

1) Remove the battery from your device for about 10 seconds.
2) Reinsert the battery and power the device back on.
3) Click Start
4) Navigate to Settings > Display > Start Menu Style
5) Change this setting from "List" to "Grid", then press Done
6) Click the Home key to return to the homescreen, then click Start to check start menu functionality.

(NOTE: You'll only be able to successfully open the start menu ONCE after rebooting. If you open the start menu, then exit, the start menu will likely revert to a blank gray screen. If this occurs, start back at step 1.)

Let us know how things go!
Thanks,
Jonathan

Posted on Nov 04, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Motorola Q 9c Start screen blank


master reset mabye
master reset the phone by hold the center key and the power, then follow onscreen instructions

i would try to go to file explorere and backup your contacts yourself, or take it in

May 30, 2009 | Motorola Mobility Moto Q

2 Answers

Barcode scanner on g1


1.Start Up your G1 Phone

2.Open the menu on the bottom of the screen.

3.Look Down and open 'Market'

4. Shop and enjoy new apps.


Mar 17, 2009 | HTC G1

1 Answer

I have an i-mate k-jam and want to know a) how to copy all contacts from SIM to phone; and b) how then to copy all contacts to new SIM. thanks Jo


hi thanks for using fixya!!!

these are the steps on how to copy contacts from sim to phone contacts:

1. Tap Start Menu,
2. Tap Program Menu,
3 Then look for SIM Manager, then Tap it,
4. Then Tap Menu, located at your left bottom of the screen,
5. Then tap for "Copy Sim to Device", then it will prompt you if you want to copy all, then tap "yes".

then vice versa:

Just click the contact name and select menu then select "save to SIM".

That's it, hope it helps, don't forget to rate my solution, if you have further, let me know..

Regards!!!

Mar 01, 2009 | i-mate JAM Pocket PC

1 Answer

Strange BlackJack II Problem


I would recommend hard reseting it. That should reinstall any standard programs, files, and applications. Good Luck!

Feb 13, 2009 | Samsung BlackJack II Smartphone

2 Answers

How do i transfer files from the wing to the memory card


All you need to do is simply go to the file that you want to move and tap and hold on it until the submenu appears. From there choose cut and then go to file explorer in menu-->programs-->file explorer. Choose Storage card from the drop down menu right under the start menu at the top of the screen. Go to the folder on the memory card that you want to store you file (or create a new one by tapping and holding the screen in a blank area and select new folder). After you find the place you want to save, tap and hold the screen and select paste. The file will be moved to that specified location.

Dec 16, 2008 | T-Mobile Wing™ Smartphone

1 Answer

How i can change my phone langguage to english htc p3300


click start menu
click settings - bottom of start menu
click system - second menu
click picture of globe - regional settings

Sep 29, 2008 | HTC P3300 Smartphone

1 Answer

No signal and gprs


1. open the battery case and unscrew the flap beneath. Verify your SIM card is properly seated.
2. At the bottom right corner of the "today" screen is the iConnect icon. Click it and verify "Phone" is checked under the "Enable" menu.
3. open the "Start" menu and navigate to Settings->WanInfo. What information is displayed in that program?

Jul 30, 2008 | Intermec CN3

2 Answers

LCD screen went blank


to fix this problem is usualy simple, 90% of the time if you have a blank screen it is because the screen has come unplugged, open the casing of the phone and just plug the screen back into the circuit borad this should solve ur problem, please note this does not work if you have full white screen. hope this helps people with this problem.

Jul 28, 2008 | Nokia 3230

3 Answers

Pantech Duo Can't download links from multimedia messages


All u have to do is open the text, click on the menu bottom on the right side of the screen.
Then click on object view. This should open a window giving u the choice to save in the left hand corner.

Apr 20, 2008 | Pantech Duo Smartphone

1 Answer

Blackjack II blank start screen


Hi dogbyte,

For some reason, certain Windows Mobile (Standard) devices don't like "list" format for the Start Menu.

Give this a try:
1) Remove the battery for 1-2 minutes. (This allows any cached memory to clear)
2) Power the device back up.
3) Before openning ANY other apps, navigate to Start > Settings > Display > Start Menu Style
4) Change this value from "List" to "Grid"
5) Click Done twice, then click the Home key.
6) Give the Start menu another try. (Does this resolve the issue?)

Another forum suggested that Windows Mobile seems to be a little picky about which application appears first on the Start Menu. If you have any custom applications installed, it's possible WinMo's start menu just isn't playing nicely.

Hope this helps!

Apr 10, 2008 | Samsung BlackJack II Smartphone

Not finding what you are looking for?
Samsung BlackJack II Smartphone Logo

320 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung PDAs Experts

yadayada
yadayada

Level 3 Expert

61249 Answers

Charlotte Byrams
Charlotte Byrams

Level 2 Expert

45 Answers

rongg

Level 2 Expert

94 Answers

Are you a Samsung PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...