Brand new dishwasher that has worked great for about 15 cycles now does not seem to melt the soap packets during the wash cycle. The ingoing water is run hot out of the sink prior to turning on the dishwasher so we know the water is hot.
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Re: soap packets don't melt/disolve
Sounds as if you amy have a problem with the dispensor door not opening correctly perhaps opening at end of cycle when all water is already released.Ive seen that sometimes the "tabs" or "packets of detegent are too tall and interfere with normal opening of the latch mechanism. manufacture would reccommend using powder instead.
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some of the soaps out there are tempurture sensitive, several different ingrediants waiting on different temps during differnet times of the cycle,
I have seen this before or at least something similar,
does the soap your using now have the jet dry as part of it
if yes id go back to jet dry, your rinse cycle is not hot enough to fully disolve the jet dry in the soap, it gels and coaleses every where.
its designed to do that, so it will not just be washed down the drain on the wash cyle with the rest of the soap.....
The newer Whirlpool dishwashers have little slots in the top of the soap dispenser to allow water to seep in during the first water fill. This design allows the tablet to begin to dissolve during the first fill then be usefull when the soap door opens. In your case, I would check to see if the soap dish is opening at all. Perhaps one of the racks are not allowing clearance or the soap door itself is sticking closed.
Let the dishwasher fill, drain, and then fill again. Open the door of the dishwasher and see if the soap door is still closed and if so, there is your problem. Also, at this time, check the water temperature. It should be at least 120 degrees F for the soap to be effective.
You are not getting enough water or you are losing the water during wash cycle. Is you dishwasher new or older? How is it plumbed in? If it is plumbed through the floor you will have to put and air gap in to keep the water in it. All tall tub dishwasher have to be plumbed properly.
Try placing a packet in the bottom of the DW and then start a wash cycle ( use the energy efficient cycle that does not use the heater to dry the dishes..).. if it is not disolved at the end of the cycle then your water temp may not be hot enough..Hope that helps..
Run the unit with no soap, after about 5 min. of run time open door and check to see if water is clear or soapy,If soapy then you are having an oversudsng issue.When your washer gets to rinse cycle, your unit (if oversuding),will be rinsing with soapy water and the the drying cycle bakes the soap on dishes.You might be having a white film on your clear glasses.Cut down on soap especially if you have soft water.powder soap is best.Your dishwasher will fill , wash , the drain.Its what you put into it that will cause dishes not become clean.