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Soap packets don't melt/disolve

Brand new dishwasher that has worked great for about 15 cycles now does not seem to melt the soap packets during the wash cycle. The ingoing water is run hot out of the sink prior to turning on the dishwasher so we know the water is hot.

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  • mrjlewis50 Nov 13, 2008

    I have the same problem but to make it worse, the plastic material is building up in my dishwasher and getting on my dishes. I worked for two hours cleaning my the debris off, and will never use the packets again.

    Jack

    Mesa Arizona

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  • 2,651 Answers

Sounds as if you amy have a problem with the dispensor door not opening correctly perhaps opening at end of cycle when all water is already released.Ive seen that sometimes the "tabs" or "packets of detegent are too tall and interfere with normal opening of the latch mechanism. manufacture would reccommend using powder instead.

Posted on Nov 04, 2008

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1 Answer

The soap tray does not open during the wash cycle


Latch solinoid problem. Chance of relay and other circuit fault.

enjoy using the machine by palcing the soap in a small plate in the rack. The sparay arm will disolve it during the job. Economical solution !!!

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I have seen this before or at least something similar,
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if yes id go back to jet dry, your rinse cycle is not hot enough to fully disolve the jet dry in the soap, it gels and coaleses every where.
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Let the dishwasher fill, drain, and then fill again. Open the door of the dishwasher and see if the soap door is still closed and if so, there is your problem. Also, at this time, check the water temperature. It should be at least 120 degrees F for the soap to be effective.

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The soap packet doesn't dissolve, it remains intact at the bottom of the machine at the end of the cycle.


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2 Answers

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Try placing a packet in the bottom of the DW and then start a wash cycle ( use the energy efficient cycle that does not use the heater to dry the dishes..).. if it is not disolved at the end of the cycle then your water temp may not be hot enough..Hope that helps..

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IT SEEMS YOU SOAP DOOR HAS A BAD SOLENOID ACUATOR OR RELAY

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