Question about Zanussi Z57 / 3 Bottom Freezer Refrigerator

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Ice build-up on the inside top of of freezer door

I purchased my freezer (Frigidaire upright) on 9/28/07. I have had 3 repair person out to try to correct the problem of ice build-up on the inside of the door by the top shelf.
1st repairman said there was not enough air flow because the light shield was blocking flow. he put spacers under the shield.
I got ice build-up again.
2nd repairman said not enough spacers were added and added more.
I got ice build-up again.
3rd repairman said that is the way that the freezer will always be because no insulation is installed in the door, only on the front of the door and not inside the door.

If this is the way all these freezers work,and ice builds up then why did I buy a "frost free" freezer

I think Frigidaire needs to fix this problem or quit saying there freezers are "frost free"

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  • jslu1 Nov 06, 2008

    The solution you gave was for a top and bottom unit, I have a up-right freezer, but the solution would be the same, poor design on behalve of Frigidaire Corp. Thank you much for your help.

  • Anonymous Mar 18, 2014

    design flow issue ice builds up

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This is a problem that the factory has released a bulletin on.They have released new hinges, and insulation for inside the door. So far I've only seen the bulletin for Kenmore upright freezers made by Frigidaire. Since it is a Kenmore the bulletin is a Sears Service Flash but the units are identical. For sears its SF46-517. They may extend the service to Frigidaire units but you'll have to contact Frigidaire about that.

Posted on Nov 04, 2008

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