Question about Dell Dimension 3000 PC Desktop

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2nd internal hard drive

I ordered a Western Digital 500GB IDE internal hard drive. Hooked everything up per directions.(i think, i am new at this) And fired up the ole Dell Dimension 3000, Windows XP Home...and the hard drive is nowhere to be found. In my own trouble shooting, I tried the different jumper settings, from master to slave to cable setting. Still would not show up. Speed on the hard drive was 7200. 80GB is what came with the computer. Is this hard drive too big and has to go back? Or is it something else? It now looks like I got in very much over my head.

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  • chmckiejr Nov 08, 2008

    Still have 500GB of hard drive that my computer won't accept into the family. It is hooked up and I guess it's still running on the 80GB that's almost full.  Question? Am I trying to add too much memory at 500GB and that's why it won't recognize it? Do you think 4allmemory will take it back? They had said 500GB could be installed. 

  • chmckiejr Nov 08, 2008

    Sorry that was not computer talk... The computer does NOT recognize the new hard drive and it does NOT show up under "My Computer"

  • chmckiejr Nov 11, 2008

    I have now tried everything all over again. When performing the auto IDE configuration the master & slave were listed. but showed an ERROR auto-sensing primary hard disk drive 1. I can still get on the computer but the 500GB internal hard drive still does not recognized. And I am now unclear on whether I have the jumper setting in the right place on the original hard drive 80GB, it's not very clear on the outside of the hard drive where the cable setting is.

  • jluppino1 Nov 28, 2008

    Added 2nd IDE hard drive it shows unknown device in Bios. I have tried reseting the Bios and even updated it. I have tried every know jumper setting it still will not see the drive, To check out my 2nd drive I unhooked one of cd drives and put the hard drive in its place and the drive was
    recognized. Any help would be great.

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  • Dell Master
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I’m assuming that you have an IDE hard disk drive ribbon cable with 2 connectors on it. One connector is for the primary or master drive. The other is for a secondary or slave drive. Return all jumper settings to cable select (CS) settings. Connect the 500 to the slave connector and power on computer and enter the set up (BIOS) menu by tapping the F2 key. Hold down the <Alt> key and depress the <E> then the <F> keys in succession. This will force the motherboard to load default settings and also force the motherboard to redetect all IDE devices. Note: The selection for the floppy drive will be reset to ON. If you do not have one then you must disable floppy in set up (BIOS) menu.



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Posted on Nov 04, 2008

  • Walter H Boehm Nov 08, 2008



    What do you mean “part of the family”? Does the computer recognize the 500 GB and does it show up under “My Computer”?

  • Walter H Boehm Nov 11, 2008

    Try setting the jumper on the primary drive to “MASTER=ON”. If the diagram of the jumper settings are unclear on the outside of the drive, you’ll have to go to the drive manufacturer’s website to determine which jumper is what.

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