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if its stuck in one location and you can navigate through the unit (like enter addresses ect.) then its an antenna problem...make sure it has a good charge on it and verify its charging in the power options tap, then take it outside in clear view of the open sky and turn it on, then give it up to 30 minutes to lock on to the satellites....
let me know how you make out, if that didnt help, you might want to try another antenna...is there something wrong with the built in antenna (the one that flips up on the back of the 760 ?
bill EX Expert Moderator Standing Member of G.O.T.
The Magellan 760 has been around for a few years now, and unfortunately, isn't one of the fastest units around when it comes to synchronizing to a satellite. I find with mine that the time it takes to lock onto a signal depends on several factors:
1) Having the GPS mounted in a way that allows the antenna to have a clear view upward
2) Having my vehicle in the open, so that the signal isn't impaired by adjacent buildings, overhanging trees, etc.
3) Being stationary while the GPS attempts to get a lock. It has more problems locking while moving.
4) Ensuring that the GPS is used frequently, as it loses its memory of what satellites it's synchronized with if you happen to be in a different place when you turn it on than the place you were at when you last turned it off.
Those last two points have the most affect on my GPS's performance. I find that by turning on the GPS and just parking in my driveway or parking lot for a few minutes will allow the GPS to acquire a signal in a much shorter time than if I start to drive immediately. While this will waste a bit of time on the front end, it does help you get synchronized more quickly
I think your problem is that you are using XP with SP 3, you cannot use anything more than XP SP2, so find yourself a friend that have an older operating system and update it. I bet you will not have any problem
The weakness of the 760 is the cradle. Is the power wire or the cradle loose or wiggles? You may need to buy a new cradle if that is the case. They are expensive. I soldered my power wire right into the cradle and it worked fine.
FYI ....My Roadmate 760 would not aquire a signal, I went to diagnostic screen and found it was detecting/tracking 0/0 satellites. Held the plugged in unit out the window and within 10 seconds was tracking 7 satellites! Turned out my 1999 Olds Silhouette Van has a anti-glare filter inside the factory windshield that blocks GPS signals.My wifes 2001 Chevy Impala also has same type filter. Check your windshield, filter is visible inside glass to within about three inches of edges of glass. Worth a look.
THE CURE for this problem is NEVER BUY Magellan again!!
After paying over £800 for an early Roadmate 700 (which failed and was replaced by a failed/recon version) then to have problems with software.. now having waited a year to get map update and version 6 firmware I find it doesn't give me Magellan Tools which was promised by Magellan Support.
After several mail queries and important qustions remaining unanswered I am buying a Tomtom Go 720T which will do all the updates automatically via a cradle linked to my PV/Internet.
NEVER EVER AGAIN a damned Magellan - great when it works but it's easier to get blood from a stone than good support from Magellan.