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It sounds as if your PC's fax/modem card is set to automatically receive faxes, so the PC answers the phone whenever it's on. To fix this, you need to set your fax modem to receive manually (or disabled if you don't use it to receive faxes). Open the Printer and Faxes (Windows XP) and double click the fax icon. If this is the first time you've opened it, you'll have to go through the fax configuration wizard, if not, you'll be presented the Fax Console. Click on Tools, Configure Fax. On the second page of the configuration wizard, you'll be presented with the select fax device. This is the page where you select to enable fax sending and receiving. Turn off the Enable Receive check box if you never want to receive faxes. Leave it on, but set to manual if you want to be able to manually receive faxes (every time your phone rings, you'll have a notification in the system tray asking if you want to receive a fax).
configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)
the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.
as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.
This problem is caused by the new security features that are added by SP2and above(for winXP). To prevent the error message and enable Fax Sharing, either update WinFax to version 10.04, or manually reconfigure the Windows XP security settings to permit Fax Sharing to work.
Installing fax software can be tricky, particularly if you want to import phone-book listings from an existing database or PIM, such as Microsoft Outlook. But WinFax Pro proves easy to configure. A series of introductory screens walks you through installation; you just click Next to accept the default configuration. In our tests, WinFax Pro accurately detected our fax modem and seamlessly imported our contacts from Microsoft Outlook. By comparison, competing fax programs either don't import directly from Outlook or make the process trickier than it needs to be. you can try to look on website and there will explain to you. http://reviews.cnet.com/e-mail/winfax-pro-10-0/4505-3536_7-1536745.html