Question about Gateway GT5220 PC Desktop

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Constantly reboots itself

Computer boots up then immed shuts down then reboots again and keeps doing this, also video is extremely out of wack, updated to sp3 started about 2 weeks after that, got on long enough to restore back to sp2 still not working, boots in safe mode can do what you want but video starts to get lines in it then everything gets distorted

gateway gt5026e desktop

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  • cmcookeville Nov 04, 2008

    updated to sp3 after finally getting past access denied error, about 2 weeks later video started going to 600x800 by itself reset back worked fine for couple of days then do it again then just last two days video on monitor so bad cant see and windows boots just as all start up programs load it shuts itself down then re-boots itself and will keep going thru this process over and over until you manually shut it down

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    SP3 has had its share of problems. Trouble is when you try to uninstall it, it doesn't work...completely. I had to do a full recovery the first time I tried installing it. Nothing I did helped.

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The Gateway GT5220 has an AMD Athlon 64 processor. It has been documented that Windows XP SP3 doesn't play well with some AMD CPUs. I'm pretty sure this is one of them. I would suggest attempting a system recovery using a restore point on a date BEFORE you installed SP3. If that doesn't work, you might consider recovery using the original Gateway Restore CD. It will likely wipe the system, but that might be the only choice.

I would NOT start with the total reload option. We have a couple others before you get there, so try the restore point and then let me know the results. We'll go from there...
Regards,
Char1ieJ

Posted on Nov 18, 2008

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Posted on Jan 02, 2017

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