Question about Skype IM

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Hello i have the same problem i lost my cd wat do i do?? how can i install it?

I need help!! i lost my cd for my skype logitech webcam and i tried several things. i tried downloading stuff to see if it will work on other websites. u r my only last hope can u please help me!! i jus bought this webcam and i cannot find my cd how to i go about fixing this??

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You should be able to download any software you need to get your webcam up and running by going to:

http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en

Find your webcam model and download the software. Everything should be fine from that point on. If it really doesn't work, you can probably contact Logitech and have them send you a replacement CD.

Posted on Nov 04, 2008

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1)Ok, if drivers are the only thing you're missing, go to www.logitech.com, then at the top of the screen go to "support" then click on "downloads" and then use the search tools to locate your webcam model and it should allow you to download the original driver. 
2)If you would rather have a physical version, if you purchased the webcam from a large retailer, call the store, and explain your situation. They may be able to burn a duplicate CD/DVD for free or a very minimal change. I'm pretty sure logitech provides the same service, but you'll have a longer wait as they'll send the CD/DVD by mail.
I hope that helps
Ciza

Posted on Nov 04, 2008

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Posted on Jan 02, 2017

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I Dear Sirs, Hi!, Unable to bring up skype icon in order to speak to my daughter. Skype tell me that I am a member, but I can not get any further. What has happened to the Skype icon ?


Hello,
This can be a problem for the software which you are using. Try re-installing with new Skype. Here is the link to download the Skype. If needed re-start after installing.
http://filehippo.com/download_skype/
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Cannot get skype camera to come on on an existing account


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1. Check that your webcam is switched on and plugged into your computer

2. A webcam can only be used by one application at a time, so make sure you don't have any other applications open that are accessing the webcam, e.g. other instant messaging applications or even some websites.

3. Problems with video are often caused by driver issues. A driver is the program you install with the webcam which makes the webcam work with your computer (some webcams use preinstalled drivers so you may not have had to install one). Make sure you have the latest driver installed. You can download and install the most recent drivers from the webcam manufacturer's website.

To test your webcam go to the Skype menu > Preferences > Video and tick the box Enable Skype Video. When Skype is able to use your webcam, you will see a video preview of yourself.

http://www.skype.com/intl/en-us/support/user-guides/skype-for-mac/call-quality/poor-quality-video/webcam-not-working/


Aug 24, 2011 | Skype IM

2 Answers

I am having trouble with my skype video. When I make a call I can see and hear them, but my party cannot see me. I have a logetic webcam250. Please help!!!!!


You should install the drivers before you try to operate the webcam, unless the instructions state otherwise. If the drivers are not installed, unplug the webcam and install the drivers, and plug the web cam back in when promoted. If you have the drivers installed already, or can confirm the web cam works, open up skype and navigate to tools then options. Once in the options menu go to the video settings tab. In the "select webcam" drop down menu select the webcam of your choice.

It's also possible you are using an older version of skype that my not support new protocols for video, OR it's possible you are using a new version of skype which doesn't automatically start video. If you are using an older version of skype (current version is 5.1) update to the later version. If you have the latest version, you may need to manually start video chat. When you start a call, look towards the lower area of the screen for a button that says "My video" and click on it. This should start the video chat.

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Hi, i have just installed my Skype and have bought a Logitech Webcam, have done the Skype check etc but I cannot get audio when I am on a video call? We can see each other and I can hear the othe rperson...


Hi Bronwyn,

What you need to do is to open Skype and go into the Preferences or Options and select Audio. There is a drop down menu to select what audio (microphone) you want to use. There should be a selection there for the Logitech webcam. (Most webcams have a mic in them.)

The other option would be to get an external microphone and connect it to the proper connector on the front or back of your computer and select it from the menu.

Thanks for using Fixya.

Wayne

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1 Answer

I can't see the video of the person I call on Skype but they can see me and I can see myself in the corner of the screen. We both use the same Logitch camera


Hi,
Its clear that there is some problem with the other persons webcam settings and there is no problem from your side.
Tell them to reinstall the logitech webcam driver software and skype software once. after reinstalling their skype, for the first time when they log in, they will be shown with a wizard which is used to configure their mic, speaker and webcam. Tell them to provide correct configurations in that wizard. This should fix the problem and you can enjoy webcam chat with them.

Please rate the solution provided.
Thanks

Sep 18, 2010 | Skype IM

1 Answer

They can see me in skype but i cant see them wat to do


Hello,
I have also encountered this issue before. My quick fix would be to log out and then log in again to Skype.
Try if this works.
Goodluck!

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Its most likely the microphone you use. Try buying a logitech webcam instead of the one you are using. I prefer the Logitech 9000.

Oct 18, 2009 | Skype IM

1 Answer

Do i have to pay a fee before i can talk to friends by video webcam??? if not how do i get on line??


Hello,
You dont have to pay any fees for using your webcam in skype. Your system would have already configured your webcam with skype. So during the call there will be a video button which you have to click to start your video.
If your webcam is not detected, go to video settings and set your webcam using the dropdown listbox in video settings.

Good luck,
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