Question about Rival 38601 Smart Pot 6-Quart

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Left side handle broken, and vent under power options melted

The handle on the left side of the crockpot has now completely broken, it was cracked for a long time, now it's in pieces. Also since probably the first time I used it there is like a vent that is right under where the buttons are to turn it on and off... the vent melted - the plastic is all distorted out of shape.

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  • fireseyes Nov 07, 2008

    The plastic handle on the left side of my Rival Smart Pot model # 38601 crumbled in my hand when I was lifting it to the counter. Thank goodness it was empty and not hot or this could have been a real hazzard. Rival makes no replacement handles, forcing the customer to buy a new crockpot. What a crock when the unit operates fine,to have tghe handle cause a safety issue.

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Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Posted on Nov 09, 2008

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iF YOU NEED PARTS CONTACT THE FOLLOWING SELLERS:

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