The picture is in black and white but menu is color
My wife droped the cloths basket on the other side of the room and the TV when black and white. The menu is in color but I can't get the picture back to color. The focus goes through the colors but picture is in black and white
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By poor color quality, do you mean that if you turn the color control all the way down, the black and white picture is more like black and red, green or blue - or do you have a good black and white image? If the B&W image is good, and the TV is an old (8+ years) one, maybe the mirror inside the set needs a good cleaning - especially if there are smokers in the room. If you have a B&W picture that is tinted, then you may have to go into a service menu to adjust it back to a better picture. Hard to guess the problem without more specific description of symptoms.
Hi,it definetely sounds like the color wheel.The color wheel is a rotating disc that has a gamma of colors it spins at high rpms.The light of the lamp goes through it to create the colors on your tv.When it starts to go bad you will get color distortion ,black and white picture and sometimes you will hear humming noises.Found your color wheel here: http://www.discount-merchant.com/MITSUBISHI-00-L3603-002-p/1162430.htm Have a bless one!
I want you to do a simple visual check of something that will tell me what the problem may be.
Go to a channel that is in black and white--old movie and tell me what color the screen/picture is.
You can also turn the COLOR in the customer menu all the way off and look that way.
What we are trying to see here is if TRACKING is set correctly or has changed. If the screen is somewhat to medium reddish it may be an adjustment outside of the customer menu.
Let me know what you find--I have seen several of these where the black and white picture was somewhat red--the idea is it should be as close to black and white as possible--if red is the predominant background color the picture will look reddish.
If this has helped and you confirm the red instead of black and white picture--I can tell you a easy way to adjust this.
If this information told you something you did not know and helps you rate this solution as I do this here for free.
Hello,This problem denotes a defective color wheel, I would not suggest that you attempt to change it becuse of the risk of causing more damage. I would advise that you have the Tv repaired by a qualified TV technician, due to problems I have seen when repairing sets like this due to improper reinstallation of the color wheel.I hope this helps,Thank you,Shuttle83http://www.electron-age-technologies-llc.com
go into menu turn color off see if you have a black and white picture if not adjust red,green, and blue screen drive on controls in back of tv you have red, green, blue it will have focus /screen controls cover each tube do one at a time blue focus and screen drive adjust to clear blue picture do all 3 tubes, then adjust them to where you have a black&white picture once this is done turn color controll back on.Thank You for using FixYa and Have a Nice Day.