Question about HP LaserJet 4L Printer

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Paper feed Paper will not feed. There is a plastic wheel on the left side that does not seem to pull the paper through. Can this be replaced or repaired?

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  • jacmaroney Nov 16, 2008

    There is not a service technician in my area, so this advice was not helpful.

  • jacmaroney Nov 17, 2008

    Zip code is 75550. Can I purchase the wheel myself? If so, where? I tried the HP website.



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Last time I have seems HP 4L printer was 5 years ago.
The printer is work hose, if your maintenance is up to part.
the plastic wheel is the inner cord of a paper roller.
you can order the part from:
the roller is about $8. each
I suggest that you get a maintenance kit. One of the roller is gone, other parts will follow, and since you will have th printer apart, you can change the other parts that also need to be changed.

Posted on Nov 17, 2008

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Before replacing, try to scruff up the wheel a little with a nail file or sanding paper and see if this helps..It has probably been worn smooth and has no grip.

Posted on Nov 17, 2008

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Yes. It should be cheap. Check to see if it has any gears that a piece may have been broken off of. That could be the reason why it will not spin to pull the paper in, or a cord may be broken that gives power to the wheel. Check to see if you see any dangling wires that are near the wheel. You will most likely need to get this professionally done to ensure that no other problems occur if you try to do it yourself that will cause the printer to mess up even worse.

Posted on Nov 03, 2008

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Yes it can be replaced / repaired. Use the Repair Service feature on the right-side of this page.

Posted on Nov 03, 2008

  • monk3ybidzness
    monk3ybidzness Nov 16, 2008

    Advise is helpful as it answered what is asked.

    Now about the service center, if the ZIP code was provided in the first place, we're the best in locating one.

    ZIP Code now.


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Posted on Jan 02, 2017

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Loading the paper

Cut the paper off clean.
Slid it through the slot on the back.
The place the paper between the black plastic rail,
and the bottom of the calculator.
Keep feeding it in the slot untill you can see it under the
foam wheel.
The repedably hit the feed button until the paper comes
out the other side.
If it does not feed, the paper is not under the wheel far enough.
This should work on other similar models as well.

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Check if another gear wheel is broken (right hand side behind the purge /parking station). Here you will find the gear box which is shifted by print head (little white plastic coming out of the metal plate between purge station and absorber box)

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Place a sheet of plain A4 paper in the paper feed tray.
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Disconnect the cables from the back of the printer.
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Close the front lid and remove any paper from the paper feed tray.
Holding the printer in both hands, turn it upside down to see if anything falls out of the paper feed area. (Sometimes objects such as pens, paper clips and so on can fall into the paper feed area and cause blockages.)

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