Question about Kenmore 16602 / 16604 / 16609 Built-in Dishwasher

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DETERGENT CUP DOOR DOES NOT OPEN? - Kenmore 16602 / 16604 / 16609 Built-in Dishwasher

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  • HONEYBOY Nov 03, 2008

    GINKO, YOUR ANSWER WAS NOT CLEAR. WHAT DOOR ARE YOU REFERRING.ALLOW ME TO GIVE YOU MORE INFRO. MODEL # 665 156 0592. tHE DETERGENT CUP DOES NOT RELEASE DETERGENG DURING WASHING CYCLE BECAUSE WHEN THE MACHINE COMPLETES WASHING THE DISHES THERE IS SOAP REMAINING. I REPLACED THE SOLENOID TO NO AVAIL. THIS DISHWASHER HAS BEEN WORKING FINE FOR MANY YEARS . LET US TRY AGAIN. THANK YOU. PS. IT IS A KENMORE!

  • HONEYBOY Nov 05, 2008

    on my kenmore dishwasher the detergent cup lid does not open during the washing cycle. after the cycle is complete,there is soap still in the cup and the dishes are not completely clean.i did purchase a new solenoid but the problem still exist.the model#665 156 0592.the dishwasher seems to otherwise works very good.thanks,Len.

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Http://www.applianceaid.com/soap-door.html#open
try running distilled vinegar on heavy cycle first w/ no dishes in the unit. if you still have a problem go to this link it sounds like it may be your timer. hope this helps. you should run the vinegar monthly to help prolong the life of your dishwasher. :)

Posted on Nov 05, 2008

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It may be from either a short in the circuit board that controls the door opening, a power cord that leads to the door is broken and not allowing power to the door, or it could be something jamming it and not letting it move. Try and see if you can push the door open with something small. If it does not move, then it is probably jammed and you need to try and see what is jamming it. If you can push it open, then you will need to get a profession to look at it and see if they can fix it.

Posted on Nov 05, 2008

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Hello HONEYBOY,

The cup door is very likely stucked with something sinside small object,  just dust, or simply friction.

Try to pull it harder, if you cant open it, use a coin, a screwdrievr or soemthing thin 
to make a lever and open the door. (make sure the object is not fragile, because if it breakes, it will add more pressure to the door and it will be harder to pull it out)

Good luck and anything else you  need let me know,
Dahaka

Posted on Nov 03, 2008

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Could be that there may be a lump of old detergent that may have dried and is blocking it. Try pulling it out gently with a bit more force. If you get a slight space available, try running a wire through the gap and dislodge the caked up detergent.

Posted on Nov 03, 2008

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You need to provide more information .

Its just a single line and it is not clear enough .

Posted on Nov 03, 2008

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There is a tab on the top side of the drawer, try inserting a not pointed knife or a screwdriver and lower the tab.

Posted on Nov 03, 2008

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Hello laura.... there are three possible causes of the dispenser not opening:

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On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary. 2. Bi-metal switch or wax motor A bi-metal switch is a simple electrical device that deforms when electricity is applied to it. The degree of this deformation can be engineered to concise standards. The timer energizes the bi-metal switch inside your dishwasher door--directly behind the detergent cup--when the detergent cup should open. When energized, the bi-metal switch deforms away from the detergent cup latch, which opens the detergent cup. If the bi-metal switch is defective, it may not deform enough to open the cup. If that happens, you need to replace it. On some dishwashers, the bimetal switch is wired through the heating element or motor circuit. If the element is broken (or open), or if the motor is drawing low current because of a low-fill situation, the bi-metal switch doesn't open properly. Newer dishwasher models use a wax motor instead of a bi-metal switch. It's a sealed unit with wax that heats up and pushes a piston through to open the door. The wax motor, controlled by the timer, mechanically opens the door. 3. Detergent cup, itself The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly That said, one way around this is to simply add the soap or the soap tab into the dishwasher proper, not into the cup. Joe Thanks for choosing Fixya!

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Timer On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary. Bi-metal switch or wax motor A bi-metal switch is a simple electrical device that deforms when electricity is applied to it. The degree of this deformation can be engineered to concise standards. The timer energizes the bi-metal switch inside your dishwasher door--directly behind the detergent cup--when the detergent cup should open. When energized, the bi-metal switch deforms away from the detergent cup latch, which opens the detergent cup. If the bi-metal switch is defective, it may not deform enough to open the cup. If that happens, you need to replace it. On some dishwashers, the bimetal switch is wired through the heating element or motor circuit. If the element is broken (or open), or if the motor is drawing low current because of a low-fill situation, the bi-metal switch doesn't open properly. Newer dishwasher models use a wax motor instead of a bi-metal switch. It's a sealed unit with wax that heats up and pushes a piston through to open the door. The wax motor, controlled by the timer, mechanically opens the door. Detergent cup, itself The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly

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Timer On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary. Bi-metal switch or wax motor A bi-metal switch is a simple electrical device that deforms when electricity is applied to it. The degree of this deformation can be engineered to concise standards. The timer energizes the bi-metal switch inside your dishwasher door--directly behind the detergent cup--when the detergent cup should open. When energized, the bi-metal switch deforms away from the detergent cup latch, which opens the detergent cup. If the bi-metal switch is defective, it may not deform enough to open the cup. If that happens, you need to replace it. On some dishwashers, the bimetal switch is wired through the heating element or motor circuit. If the element is broken (or open), or if the motor is drawing low current because of a low-fill situation, the bi-metal switch doesn't open properly. Newer dishwasher models use a wax motor instead of a bi-metal switch. It's a sealed unit with wax that heats up and pushes a piston through to open the door. The wax motor, controlled by the timer, mechanically opens the door. Detergent cup, itself The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly

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When the detergent cup doesn't open, check these:

Timer
Bi-metal switch or wax motor
Detergent cup, itself
Timer On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary.

Bi-metal switch or wax motor A bi-metal switch is a simple electrical device that deforms when electricity is applied to it. The degree of this deformation can be engineered to concise standards.

The timer energizes the bi-metal switch inside your dishwasher door--directly behind the detergent cup--when the detergent cup should open. When energized, the bi-metal switch deforms away from the detergent cup latch, which opens the detergent cup. If the bi-metal switch is defective, it may not deform enough to open the cup. If that happens, you need to replace it.

On some dishwashers, the bimetal switch is wired through the heating element or motor circuit. If the element is broken (or open), or if the motor is drawing low current because of a low-fill situation, the bi-metal switch doesn't open properly.

Newer dishwasher models use a wax motor instead of a bi-metal switch. It's a sealed unit with wax that heats up and pushes a piston through to open the door. The wax motor, controlled by the timer, mechanically opens the door.

Detergent cup, itself The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly

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When the detergent cup doesn't open, check these:

Timer
Bi-metal switch or wax motor
Detergent cup, itself
Timer On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary.

Bi-metal switch or wax motor A bi-metal switch is a simple electrical device that deforms when electricity is applied to it. The degree of this deformation can be engineered to concise standards.

The timer energizes the bi-metal switch inside your dishwasher door--directly behind the detergent cup--when the detergent cup should open. When energized, the bi-metal switch deforms away from the detergent cup latch, which opens the detergent cup. If the bi-metal switch is defective, it may not deform enough to open the cup. If that happens, you need to replace it.

On some dishwashers, the bimetal switch is wired through the heating element or motor circuit. If the element is broken (or open), or if the motor is drawing low current because of a low-fill situation, the bi-metal switch doesn't open properly.

Newer dishwasher models use a wax motor instead of a bi-metal switch. It's a sealed unit with wax that heats up and pushes a piston through to open the door. The wax motor, controlled by the timer, mechanically opens the door.

Detergent cup, itself The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly

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