Question about HP Office Equipment & Supplies
Try this: uninstall printer driver, reboot PC and reinstall the drivers. If you are using a different software for scanning, you may want to the same with that as well.
Should the problem still persist, it could be a fault with the scanning mechanism itself, for which i recommend you contact the tech support at HP.
Posted on Nov 03, 2008
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Posted on Jan 02, 2017
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